Retail People Excellence Manager, Asia Pacific

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China CHANEL Full time

Job Purpose:

The Retail People Excellence Manager plays a key role in developing and engaging our Talents in Fashion Boutique and drive advocacy to the Brand.

Partnering with HR, he/she will contribute to crafting an inspiring employee experience journey : Hire, Engage, Inspire. He/She will be responsible for the perfect development and execution of Asia Fashion Retail People Strategy in all markets..

Key Responsibilities:

< advocacy roadmap Define the 3Y Fashion Retail People Advocacy roadmap for Asia. Oversee the yearly Strategic Cycle related to People Excellence : Global direction debrief, Regional Plan definition, Local Strategic Plan alignment and guidance. Ensure solid planning and resources as well as sponsorship of key stakeholders. Revamp the governance and the collaboration with markets and with divisional and corporate partners.

Lead Incentives Scheme Analytics and Design revamp : market learnings, regional framework, payout analytics

People Practices in Boutique

Ensure the Boutique Organization by markets are aligned with regional principles : drive the necessary audit, organize key stakeholders discussion and alignment, socialize and engage HRxRetail teams and lead perfect implementation. Advocate for Fashion in innovative projects such as Workforce Planning Management: operating model, tools, 360 KPIs

People related KPIs

Owns the Retail People KPIs ecosystem : formulate and analyze the relevant retail metrics (turnover, vacancy..) Engage and stimulate local markets to consolidate insights and action plan, in partnership with HR and Learning team

 such as the yearly Break Through Objective definition and achievement

People Expertise community

Plays a key role in elevating the Fashion Retail people-centric mindset and understanding of the Brand vision and priorities in terms of Establish a strong RetailxHRxL&D partnership and committee across markets through monthly and quarterly meetings. Optimize communication and qualitative input from markets (survey, best practice sharing,..) Overall, builds a strong knowledge and feedback pipeline to frontline teams, and client feedback Key referral on projects and strong partner to stakeholders : corporate TDS and HR, across markets, and globally. organizes the yearly Asia summit builds the platform

Requirements:

Work Experience

10-15 years in Retail and/or HR/talent development Project Management Internal consultant / Strategic planning

Required Competencies

Loves Retail and People Detail-minded, well-organized Numerical and Analytical sensitive Leadership and communication skills Self-motivated, proactive
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