Customer Officer

Role Introduction **Promising and Structured Career Development in Airport Services Delivery Department** Customer Service Officer III > Customer Service Officer II > Service Excellence Lead > Manager on Duty > Duty Manager Reports to: Service Excellence Lead Upon relative skills attainment and fulfillment of predetermined performance criteria,...

Handling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence Following up overseas routing orders and booking from customers Maintaining customer database Handling all import and export shipments Coordinating with operation departments to ensure customer orders are properly followed up Requirements HKCEE / HKALE/ HKDSE /...

About the RoleWe are seeking a skilled Customer Service Officer to join our Customer Engagement Team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide excellent customer service and support to clients via phone, email, and chatRespond to customer inquiries...

Discover a rewarding career opportunity with Manulife, a leading international financial services group. As a Senior Customer Service Officer in our Customer Care Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced professional with a strong background in...

As a leading recruitment agency in Hong Kong, Gravitas Recruitment Group is seeking an experienced Chief Customer Experience Officer to join our client's call centre team. This role offers the opportunity to provide exceptional customer service and support to a diverse client base.What you can expect:A competitive salary of HK$80,000 - HK$120,000 per...

The incumbent will be responsible for performing various customer service functions through inbound / outbound /face-to-face activities. The successful candidate should be analytical-minded and dedicated in a customer-focused career with strong desire for development in insurance field. Job Responsibilities:Liaise with various internal teams and external...

Large company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...

About This RoleWe are seeking a skilled Senior Customer Service Officer, Customer Care Team to join our team at Company 28 - Manulife (International) Limited. As a Senior Customer Service Officer, you will be responsible for handling email enquiries and requests of group medical, individual financial and wealth management products arising from...

If you are looking for stable, rewarding work in the friendly environment of a multidisciplinary child development center.This may be your dream job to advance yourself and get into the health and education field.Requirements:Holder of a High Diploma / Associate Degree or above; Bachelor’s Degree highly preferredGood command of both written and spoken...

About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Officer to join our team at Company 28 - Manulife (International) Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

In this role, you are required to assist the team to understand customer needs & behavior with data analytics, for providing quality banking services to our customers. Day-to-day business monitoring and deep-dive analysis are also our important roles to help business growth. Job Responsibilities • Compile MIS reports for various business monitoring...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

We are seeking a highly skilled professional to lead our customer service team as a Senior Customer Services Officer.Key Responsibilities:Provide exceptional customer service by resolving 100% of client issues in a timely and professional manner.Collaborate with the sales team to identify business opportunities through customer interactions.Handle product...

About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Officer to join our Customer Care Team. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key ResponsibilitiesHandle customer inquiries and requests via phone, email, and chatResolve...

Job SummaryWe are seeking a Chief Growth Officer - Customer Experience to join our team at DBS Bank (Hong Kong) Limited. As a key member of our leadership team, you will be responsible for driving business growth and enhancing customer experience.

About Your RoleAs a Customer Relationship Officer at King Deux Search & Consulting, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for esteemed members. This role is ideal for individuals who enjoy building strong relationships and promoting exclusive experiences.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Officer, Customer Engagement Team with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you? ...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Officer to join our Venue Operations team at the West Kowloon Cultural District Authority. The successful candidate will be responsible for delivering exceptional customer service, ensuring smooth operation of our performing arts venues and events, and providing administrative...

Job OpportunityThe Customer Service Officer will be responsible for handling customer inquiries and resolving issues related to group medical, individual financial, and wealth management products. The ideal candidate will have excellent communication skills, a strong understanding of financial products, and the ability to work in a fast-paced environment.Key...