IBE & Performance Marketing Manager
2 months ago
No Relocation Assistance Offered
# 161980 - Hong Kong, Hong Kong, China
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognised for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team
Job Summary
Hello. Woof. Miow.
Are you a pet lover with a passion for advertising, branding and marketing? Does the idea of helping millions of pets live a long and healthy life motivate you? Do you feel passionate about new technologies and are an early adopter? Does the idea of working on one of the largest and fast growing pet nutrition brands in the world excite you? If yes, we are looking for you
Principal Duties and Responsibilities
%
Task
30%
Media and strategy
Own and drive regional media strategy
Work with regional media agency to build principle guidance and media playbooks for the local teams to use for their annual media plans
Partner with local teams to help build strong annual media plans
Drive the culture of testing & learning across the region
Drive media performance
Partner with local teams and agency teams to regularly monitor and review performance to optimize for performance
Bring in new learnings from external / partner businesses to further unlock growth
Building a strong relationship with the agency(s) through ongoing connects, feedback and partnership
30%
E-commerce and performance marketing
Commercial and media strategy
Partner with the e-comm teams across the region to build strong commercial and retail media plans
Work with regional agency to build retail media playbooks for local teams to use for their local plans
Digital shelf optimisation
Partner with the e-comm teams to drive digital shelf fundamentals to develop a high performance conversion funnel
Partner to upgrade our PDPs, both by developing regional PDP templates as well as regular tracking and monitoring with local teams
Partner with regional brand teams in building regional e-commerce event bundle books for the local teams to use for their mega sales events
20%
Digital footprint and engagement
Social CRM
Drive regional SCRM strategy and build playbooks for local teams to leverage in building their engagement plans
Champion 1P data - collect, optimize and utilize / monetize through sharper audience planning and personalisation
Manage regional contracts with agencies and external partners, and liaise with technology teams to build strong infrastructure
Digital products and brand footprint
Partner with internal and external teams to drive adoption and performance of Hill’s digital ecosystem, for both vets and pet parents
Partner to continuously optimize brand digital footprint, including brand websites, webpages, content etc
Manage and build strong agency network and relationships to create winning SCRM programs across the region
20%
Build future focused IBE and performance marketing teams
Training and coaching towards upskilling of IBE teams across the region through sharing of best practices, building learning programs and coaching
Build the culture of data based performance marketing by driving an analytical data based approach to planning audiences, conversion funnels, personalisation and optimisation
Champion and drive adoption of new technologies and GenAI in all things marketing
100
Total Percent
This is not an exhaustive list of duties or functions.
Education/ Experience Requirements
Bachelor’s/Master’s Degree in Marketing, Digital Media, Business Management or related.
Full function media, performance marketing, strategy planning and execution experience, with minimum 5-7 years of marketing experience.
Strong performance marketing experience on the agency side / with tech products based companies
Familiarity with the pet food business is a plus
Experience of being in regional / global IBE roles would be an advantage
Expected Areas of Skills
Fluent in English; proficiency in other Asian languages would be an advantage (Japanese, Korean, Mandarin, Thai, Cantonese)
Demonstrated ability to effectively manage marketing plan execution with strong strategy development skill.
Ability to think strategically and to identify and resolve problems.
Ability to manage stressful situations effectively and maintain a positive attitude.
Good interpersonal skills.
Excellent communication skills (internal and external, all levels).
Pursues win-win solutions with persistence, compromise, and respect
Uses shopper and consumer insights to develop brand plans that unlock growth
Works effectively with internal and external partners to build strong working relationships
Digitally savvy and curious; early adopter and evangelist for experimenting with new technologies and ways of working
Leadership Competencies
Strategy/Vision
Planning/Priority Setting
Consumer/Customer Focused
Analytical / data focused
Functional Competencies
Business and Financial Analysis
Cross-Organizational Collaboration
Consumer and Shopper Insight
Integrated Marketing Communications
Working Relationships (Key partnerships and reporting relationships)
Does this position supervise: Yes
Reporting Manager - Marketing Director Hill’s Asia
Regional Brand Marketing team
Regional Professional Veterinary Affairs team
Regional Customer Development / e-comm team
Regional Finance team to manage regional media and IBE budgets
Local IBE, performance marketing, and brand teams across Japan, South Korea, Taiwan, Hong Kong, Thailand, Malaysia, Singapore, Indonesia and China
Regional and local media and creative agencies
Travel Requirements
Base location: Hong Kong
Expected percentage of travel: 10% - 20%
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
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