Assistant Facilities Manager

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China CBRE Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
  • Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
  • Performs facilities inspections and prepares reports.
  • May coordinate and manage move, add and change activities.
  • Assists in the preparation of operating and capital budgets.
  • Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
  • Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
  • Uses pc and/or PDA for work order system, email, ESS, process and procedure training.
  • May coordinate and manage move, add and change activities.
  • Other duties may be assigned.
QUALIFICATIONS
  • Degree. Minimum of four years of related progressive experience and/or training.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.

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