Technical Engineer, Technical Support

7 months ago

Hong Kong, Hong Kong SAR China Otis College of Art and Design Full time

Date Posted:

2024-04-03

Country:

Hong Kong

Location:

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong; 12/F-13/F, 太豐匯, 香港九龍灣啟祥道17號 Lead a team to provide site support and fix system faults. Monitor lift and escalator performance remotely through digital devices. Identify potential risks and recommend constructive solutions for existing technical problems. Conduct root cause analysis on technical issues and recommend long term solutions to enhance product liability. Prepare trouble shooting analysis / incident investigation reports. Collaborate with design engineers to develop retrofit products. Conduct trial tests and feasibility studies for improvement solutions. Implement Company new technology, such as Internet of Things (IoT), cloud-based applications and mobile apps, to enhance operational efficiencies. Ensure Company Safety and Ethics guidelines and Government code requirements are fully complied in the field operations.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. 

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. 

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. 

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext

Privacy Policy and Terms:

Click on this to read the Policy and Terms

  • CL Technical Services Limited | Marketing Officer

    1 week ago

    hong kong, Hong Kong SAR China CL Technical Services Limited Full time

    Job Description: To liaise with local and mainland government bureaux/departments and other stakeholders for the formulation, implementation and administration of the facilitation measures. To prepare relevant documentation for the implementation and administration of the facilitation measures. To support senior management's participation in Mainland and...

  • Technical Support Engineer

    2 months ago

    hong kong, Hong Kong SAR China Schneider Electric Gruppe Full time

    Job Description - Technical Support Engineer (0095PQ) Technical Support Engineer - 0095PQ Job Responsibilities: Analyzing, documenting and communicating to internal/external to meet customer technical expectations and ensure customer satisfaction. Managing customer relationships to ensure early and open communication that meets customer expectations....

  • Technical Support Engineer

    4 months ago

    hong kong, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8085 | 27 Nov 2020 Technical Support Engineer Responsibilities Provide technical support, incident handling, and service improvement services to clients on system components. Perform installation, configuration, administration, and troubleshooting. Handle incidents and liaise with external vendors on hardware and application software. Provide system...

  • Technical Support Engineer

    4 weeks ago

    Hong Kong, Hong Kong SAR China nextRoles Full time

    Job responsibilities: Hotline support for technical enquiries with professional manners Handle goods returns process Support, analyze and solve technical enquiries & problems for internal/external parties Maintain strong working relationships with internal teams such as Sales, Engineering, Service, Marketing etc. Manage cases via BFO systems ...

  • Technical Engineer

    7 months ago

    Hong Kong, Hong Kong SAR China HKG KONE Elevator (HK) Ltd Full time

    You will be responsible for: Carry out and facilitate technical support for KONE and non-KONE products. Responsible for identifying any technical issues under maintenance. Create content and spread the knowledge for technical product information and/or training material. Facilitate technical and product training to frontlines. We expect you to...

  • Mechanical Engineer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    The Hong Kong University of Science and Technology is searching for a skilled Mechanical Engineer to provide technical support to our faculty members and research staff/student projects.As a Technical Support Specialist, you will be responsible for ensuring users work in a proper manner and comply with safety regulations. Your duties will include:Rendering...

  • Technical Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full time

    Job Title: Technical Support Specialist About the JobThis role is based in Kwun Tong and involves working as a technical assistant for our clients. Salary InformationThe estimated salary for this position is HKD 24,000 per month. Job DescriptionWe are seeking an experienced professional to join our team as a technical support specialist. The ideal...

  • Technical Support Engineer

    2 months ago

    Hong Kong, Hong Kong SAR China The Focusrite Group Full time

    Technical Support Engineer (APAC)Based: Shek Tong Tsui, Hong Kong Term: Permanent, Full timeSalary: HKD $235,000paThe Role:As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer...

  • Technical Support Professional

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full time

    Job Title: Technical Support ProfessionalAbout the Role:We are seeking a highly skilled and experienced technical support professional to join our team at E-job agency limited. This is an exciting opportunity for a talented individual to work as a Technical Assistant, providing exceptional customer service and support.About You:To be successful in this role,...

  • Network Engineer

    4 months ago

    hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Client Description: Leading telecom carrier and IT solutions company Job Description: Responsibilities Perform network implementation, provisioning and commissioning Conduct configuration change, documentation and provide maintenance support for customer’s infrastructure and system Provide technical support and troubleshooting for ICT integrated solution...

  • Technical Support Specialist

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job Posting DetailsThe Hong Kong University of Science and Technology seeks a skilled technical professional to provide support to the engineering design and manufacturing needs of teaching and learning activities, academic research, and industrial collaboration projects. The appointee will be responsible for the installation, calibration, diagnosis, and...

  • Technical Support Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Electronic Theatre Controls Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Electronic Theatre Controls. In this role, you will be responsible for providing technical support and maintenance services to our customers, ensuring the reliable operation of our electrical systems.Key ResponsibilitiesProvide technical support and maintenance services to...

  • Technical Engineering Manager

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About Hang Seng Hong KongHang Seng Hong Kong is a leading financial institution in Hong Kong, committed to delivering exceptional service excellence.Our Facilities Management TeamThe Facilities Management team plays a vital role in ensuring the smooth operation of our buildings and facilities, providing a safe and healthy environment for our employees and...

  • Technical Support Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Focusrite Group Full time

    About The RoleAs a Technical Support Engineer at The Focusrite Group, you will be responsible for delivering exceptional customer service and technical support to our global client base.This is an exciting opportunity to join a dynamic team and work with cutting-edge music technology products.

  • Technical Service Engineer Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

    Hong Kong Express Airways Limited is seeking a highly skilled Technical Service Engineer to join their team. As a Technical Service Engineer, you will be responsible for providing technical support to the HKE fleet with day-to-day activities for fleet maintenance requirements.This role involves providing technical assistance for in-service cabin system...

  • Technical Operations Engineer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    Job Title: Technical Operations EngineerWe are seeking a highly skilled DevOps Engineer to join our team at IO TECH SOLUTIONS LIMITED. This role plays a crucial part in ensuring the smooth operation of our systems, and we are looking for someone with a strong background in software engineering.About the Role:The ideal candidate will be responsible for...

  • Technical Support Professional

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full time

    Job Title: Technical Support ProfessionalAt E-job agency limited, we are seeking a highly skilled Technical Assistant to join our team.Compensation: HK$35,000 - HK$50,000 per month (dependent on experience)Work Arrangement: Full-time, 5-day workweek (Monday to Friday), 9:00 AM to 5:30 PMHoliday: Saturdays, Sundays, and Public HolidaysJob Description:We are...

  • Technical Support Specialist in Banking

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Swing Consulting Ltd.We are seeking a skilled Helpdesk Support Engineer to join our team. This is a fantastic opportunity for individuals who enjoy providing technical assistance and problem-solving over the phone and via email.About the Role:As a Helpdesk Support Engineer, you will be responsible for delivering frontline support services to our clients,...

  • Technical Audio Engineer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Lenovo Full time

    **Job Summary**We are seeking a skilled Technical Audio Engineer to join our team at Lenovo in Hong Kong.**Company Overview**Lenvovo is a global technology leader committed to delivering innovative solutions that drive business growth and improvement.**Salary and Benefits**The successful candidate will receive an estimated salary of HKD 65,000 - 90,000 per...

  • Blockchain Security Technical Support Engineer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

    About the Role:Crypto.com is looking for an experienced Blockchain Security Technical Support Engineer to join our team. As a key member of our Security Team, you will be responsible for providing technical support and expertise in blockchain security to our internal teams and external partners.Responsibilities:• Provide technical support and expertise in...