Education Product Customer Service

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

About Us An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people-centric company which prides itself on being product-oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking)Post Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingYou will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as...

We are looking for an Education Administrator to join our growing team.Our unique learning centre caters to children between the ages of 6 and 18, offering educational support across a wide range of subjects. You would be working within a collaborative environment where staff share ideas and strategies for better servicing our clients and facilitating their...

We are seeking an experienced Customer Service Product Manager to enhance our customer service systems. This role will focus on optimizing chatbot functionalities, streamlining backend query handling, and improving case management processes to deliver an exceptional customer experience. Key Responsibilities Develop and maintain the product roadmap for...

We are seeking an experiencedCustomer Service Product Managerto enhance our customer service systems. This role will focus on optimizing chatbot functionalities, streamlining backend query handling, and improving case management processes to deliver an exceptional customer experience.Key ResponsibilitiesDevelop and maintain the product roadmap for customer...

VIP Banking Associate (VIP Services focus) Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship building Main Responsibilities: Introduce, demonstrate and cross-sell mainly for wealth...

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers' needs.Main Responsibilities:Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities.Meet and exceed personal loan target assigned.Take proactive role to solicit sales from counter...

VIP Banking Associate (VIP Services focus)Post Date11/06/2024DivisionRetail BankingDepartment/BranchBranchTo provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship buildingMain Responsibilities:Introduce, demonstrate and cross-sell mainly for wealth...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Responsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor's guidance. Support branch administrative and operational duties as required. Minimum...

Responsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor’s guidance. Support branch administrative and operational duties as required. Minimum...

Wonder is a leading payments gateway and Fin Tech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly. Currently, Wonder is Hong Kong’s first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all...

Reporting to the Branch Manager and Assistant Branch Manager, you will be responsible for handling counter transactions and assisting in back office duties. You will also provide quality customer services and promote our Retail Banking products to the customers. Qualifications and Attributes: Secondary education or attain the HKDSEEnthusiastic in promoting...

Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32 Full Time Hong Kong SARResponsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner Establish a professional image as Software Guidance / Solution Provider / Adviser Maintain a good customer relationship by providing one-stop customer service...

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers’ needs.Main Responsibilities:Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities.Meet and exceed personal loan target assigned.Take proactive role to solicit sales from counter...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...