Senior CRM Manager
2 weeks ago
about the company.
We're currently collaborating with a leading global cryptocurrency organization in finding a Senior CRM Manager.
The individual will be responsible in managing a team of marketing/CRM specialists in driving and formulating strategic and creative CRM strategies on a global scale achieve short to long term objectives in member acquisition, engagement and retention.
about the job.
- Responsible for end-to-end CRM campaigns and strategy to drive and achieve objectives for user acquisition and retention and platform usage
- Collaboration with internal teams to ensure go-to-market strategies are aligned and executed in a timely manner
- Analysis on insights, campaigns and member's behaviours to formulate retention and acquisition strategies to bridge gaps and increase conversion for member acquisition and retention
- Responsible in managing and leadin the team to ensure objectives are reached with growth across different individauls in the team
- Manage customer segmentation to ensure successful delivery of tailored communications in all user touchpoints (email, app, push notification, sms etc.)skills & experiences required.
- Degree holder
- Minimum 8 years of experience in CRM marketing in growth, acquisition and performance
- Experience in CRM from Fintech or Crypto is a bonus but not a must
- Experience in delivering end-to-end CRM campains focusing on growth and retention
- Strong analytical skills, project management and communication skills
- Experience in a leadership role with team management responsibilities is preferred
- Excellent command of English; additional language is a bonus
- Self-motivated, relationship-oriented and creative mindset
- Welcome candidates from non-crypto securities trading backgroundInterested candidates, please click 'Apply' or send updated resume to Tommy Wong at tommy.wong@randstad.com.hk
experience
8 years
skills
finance, brokerage. CRM, acquisition, retention, growth, performance, Fintech, crypto, currency, loyalty, engagement, manager, director, startup, partnership, marketing, regional, global, APAC
qualifications
.
education
Bachelor Degree
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