Customer Relationship Management Assistant

Found in: Talent HK C2 - 3 weeks ago


Hong Kong, Hong Kong SAR China Vita Green Health Product Company Limited Full time

From day-to-day, you'll...

  • Work closely with the Assistant CRM Manager, Brand, Sales, and Digital teams to ensure campaigns implemented effectively; 
  • Support the planning and execution of CRM campaigns, including recruitment, engagement, retention, and reactivation programs; 
  • Collaborate with the Marketing team to create personalized communications and offers, develop compelling messages and content to enhance customer engagement; 
  • Assist in setting up customer journeys using marketing automation tools; 
  • Assist in monitoring campaign performance, consolidate data, and prepare post-campaign reports to provide insights on customer patterns and trends to internal stakeholders; 
  • Assist in maintaining a shared campaign calendar and ensuring alignment with the corporate-level contact strategy. 

Requirements

You'll be a great talent, if you are…

  • A degree in Business, Marketing, or a related field, with a strong interest in CRM; 
  • Experience (internship or coursework) in CRM, campaign management, or customer lifecycle management is advantageous; 
  • Strong analytical, interpersonal, and communication skills;
  • Proactive and detail-oriented mindset, with the ability to work independently in a fast-paced environment; 
  • Self-motivated, with a positive attitude and a commitment to delivering high-quality work;
  • Fresh graduates are welcome. 

Benefits

We Will Offer You....

  • Flexible working hours
  • A Career opportunity with the market leader in the health product sector
  • Casual wear every day to enjoy your work
  • Fun working culture with challenges to learn and grow together
  • A career with the market leader in the health product sector from Hong Kong
  • Rapid growth opportunities for strong performers
  • Attractive staff purchase discounts to experience our quality products
  • Annual discretionary and performance bonus
  • Special leaves including birthday leave, study leave, travel leaves, etc.

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