Customer Service Officer
5 days ago
Responsibilities: Conduct CDD of customer profile for onboarding, periodic review and trigger event review. Identify and verify KYC documents and customer statistic data. Engage with customers to provide incomplete CDD information and documentation within service level. Comply with relevant government regulations and the Bank's internal guidelines and policies. Assist to prepare AML/CFT related trainings. Implement and complete work/project assigned by managers. Requirements: Higher Diploma or above with major in Banking and Finance, Business Administration or other related disciplines. Relevant qualification in CAMS, AAMLP Core Level will be an advantage. Experience in Banking industry is advantage. Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. Good interpersonal and communication skills with good written and spoken English and Chinese, knowledge of Mandarin would be a definite advantage. Self-motivated, able to work independently and willing to accept challenges. Good command of both verbal and written English and Chinese If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .
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Customer Services Officer
2 weeks ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeJoin to apply for the Customer Services Officer role at Cathay Pacific Join to apply for the Customer Services Officer role at Cathay Pacific Role IntroductionReports to: Service Excellence LeadIf you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join...
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Customer Service Officer
5 days ago
Hong Kong Island, Hong Kong SAR China ZF Group Full timeCustomer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...
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Customer Service Officer
5 days ago
Hong Kong Island, Hong Kong SAR China New World Development Company Full timeAdd expected salary to your profile for insights Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the...
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Customer Service Officer
2 weeks ago
hong kong, Hong Kong SAR China Bank of China (Hong Kong) Full timeCustomer Service Officer (Campus Recruitment) Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Customer Service Officer (Campus Recruitment) 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Direct message the...
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Customer Service Officer
2 weeks ago
hong kong, Hong Kong SAR China Chong Hing Bank Full timeResponsibilities: Answerinbound calls regarding enquiries on general banking products & services,including cross border segment Provide efficient and quality service to satisfy customers’ needs by following established guidelines. Respond to customer enquiries and provide solutions and information within the standard service time Handle complaints and...
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Customer Services Officer
1 week ago
Hong Kong Island, Hong Kong SAR China Find Asia Ltd. Full timeResponsibilities Provide after‑sales service to customers and distributors Visit and review the performance of distributors and dealers, and conduct market research on competitors and the wholesales market situation for new product promotion Review and check stock and orders from the distributors Maintain good relationships with distributors and dealers;...
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Customer Services Officer
2 weeks ago
Hong Kong Island, Hong Kong SAR China First Shanghai Investments Limited Full timeOur subsidiary First Shanghai Securities Limited is looking for highly driven individuals who are motivated to grow and excel with the company. Job Responsibilities Responsible for handling account opening / on-boarding customer KYC checking, customer due diligence / ad-hoc review / customer’s information system maintenance Ensure compliance with internal...
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Senior Customer Services Officer
2 days ago
hong kong, Hong Kong SAR China AsiaWorld-Expo Management Limited Full timeJoin to apply for the Senior Customer Services Officer role at AsiaWorld-Expo Management Limited . Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers huge, column‑free, integrated ground‑access...
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Customer Service Officer
5 days ago
hong kong, Hong Kong SAR China Chong Hing Bank Limited Full timeOverview Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group in 2014. To cope with the Bank's rapid growth, we are inviting high calibre candidates to join us and develop successful careers. Responsibilities Answer inbound calls...
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Customer Service
3 days ago
hong kong, Hong Kong SAR China ADECCO Personnel Limited Full timeCustomer Service & Administrative Officer Our client, a leading and prestigious learning centre, is seeking a Customer Service & Administrative Officer to join their dynamic team. This role is ideal for individuals who are organized, detail-oriented, and passionate about education and interacting with students and parents. Key Responsibilities Handle walk-in...