Customer Services Officer

1 day ago


Hong Kong Island, Hong Kong SAR China First Shanghai Investments Limited Full time

Our subsidiary First Shanghai Securities Limited is looking for highly driven individuals who are motivated to grow and excel with the company. Job Responsibilities Responsible for handling account opening / on-boarding customer KYC checking, customer due diligence / ad-hoc review / customer’s information system maintenance Ensure compliance with internal and regulatory guidelines Review the KYC, AML, CRS and FATCA procedures from time to time Handle customer’s enquiries and complaints via telephone, email, WeChat and etc. Cooperate with frontline and back offices to handle relevant projects Handle multiple tasks and manage projects simultaneously Perform other duties assigned by Supervisor Job Requirements Diploma/Degree holder in Finance, Business Administration or related subjects Holder of relevant SFC license (Type 1 and Type 2) is a must Minimum 1 years solid experience in customer services, preferably in brokerage industry Knowledge in KYC, AML, CRS and FATCA procedures Good knowledge of regulations and guidelines of relevant regulatory bodies, e.g. SFC and HKEx Familiar with securities and futures account opening procedures Self-motivated with strong sense of responsibility Customer-oriented with good communication and interpersonal skill Proficiency in both spoken and written English and Chinese (including Mandarin) Proficient in MS Word, Excel and PowerPoint and Chinese word processing Fresh graduates are also welcome Immediate available is preferred More Job Information Salary 0 - 0 / MONTH Job Function 銀行 · 金融服務 - 顧客服務 · 関係管理 Employment Term 全職 Education 文憑或相等程度 #J-18808-Ljbffr



  • Hong Kong Island, Hong Kong SAR China ZF Group Full time

    Customer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...


  • Hong Kong Island, Hong Kong SAR China Delken Group Limited Full time

    Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer Responsibilities: Coordinate customer service order and arrange on-site support Handle customer claim and suggestion Work with in-house engineers and appointed service partner to provide...


  • Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW9867 |06 Sep 2019 Customer Service OfficerCommunicate with both internal and external parties to ensure good customer service is delivered to the customers Provide customer service to client Handle complaints, enquiries, emergency cases from clients & contractor Diploma or above in Business / Marketing or relevant discipline Around 1-2 year of experiences...


  • Hong Kong Island, Hong Kong SAR China JLL Full time

    Customer Service Officer Join to apply for the Customer Service Officer role at JLL . Responsibilities Provide top‑notch concierge services to residents, tenants and guests. Sit on top of their needs, as well as all incoming and outgoing calls. Come to grips with problems in a professional manner and hand over the faults or issues to the right personnel....


  • Hong Kong Island, Hong Kong SAR China Classify HR Solutions Limited Full time

    Provide efficient counter transactions and customer-friendly services Deliver banking solutions by understanding customer needs Support branch operations and services and adhere to guidelines and procedures Unlock job insights AI Job match analysis Salary match Number of applicants Your application will include the following questions: Which of the following...


  • hong kong, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW9867 |06 Sep 2019 Customer Service Officer Communicate with both internal and external parties to ensure good customer service is delivered to the customers Provide customer service to client Handle complaints, enquiries, emergency cases from clients & contractor Diploma or above in Business / Marketing or relevant discipline Around 1-2 year of experiences...


  • Hong Kong Island, Hong Kong SAR China AT Global Services Limited Full time

    A recruitment service provider in Hong Kong is looking for a Customer Service Officer for an overnight shift. The role is suitable for fresh graduates and involves providing quality services and support for clients' enquiries. Candidates should have a non-degree tertiary education in Business Administration or Management, along with internship experience and...


  • Hong Kong Island, Hong Kong SAR China EDICO Financial Press Services Limited Full time

    Monitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...


  • Hong Kong Island, Hong Kong SAR China Randstad Hong Kong Limited Full time

    Customer Service Officer | Up to 25K High-Impact Project Ownership: End-to-end role in customer project execution Career Launchpad: Welcome fresh graduates (or those 1-2 years of experience) who are interested in global supply chain operations Fast-paced Culture: Thrive in a international environment that values collaborative team-first mindset. About the...


  • Hong Kong Island, Hong Kong SAR China Long Bridge HK Limited Full time

    Job Responsibilities Perform KYC Analysis and CDD on corporate clients for new account openings and periodic reviews. Conduct KYC screening (PEP and caution list checking), set up and maintain status records and public search results. Ensure AML risk is managed and account opening follows rules and regulations. Work with regional relationship managers to...