Customer Service Officer
2 weeks ago
Responsibilities: Answerinbound calls regarding enquiries on general banking products & services,including cross border segment Provide efficient and quality service to satisfy customers’ needs by following established guidelines. Respond to customer enquiries and provide solutions and information within the standard service time Handle complaints and collect feedback/suggestions from customers Conduct customer satisfaction survey on bank products/services Make referrals on investment and / or insurance products to responsible sales staff and bring sales opportunities when handling inbound call Meet the productivity standard and achieve the sales quota assigned Complete any ad-hoc task assigned by Team Manager Requirement Secondary education or above Minimum 2 years’ relevant experience in retail banking, customer service or telesales Sound knowledge of Personal Banking products Able to work independently and under pressure Familiar with MS office applications and Chinese Word Processing Fluent in written and spoken Cantonese and English Good command in Mandarin ## More Job Information Job Function 銀行 · 金融服務 - 一般 · 其他 Employment Term 全職 Employment Term 長期 Education 中五至中七或DSE #J-18808-Ljbffr
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Customer Services Officer
1 week ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeJoin to apply for the Customer Services Officer role at Cathay Pacific Join to apply for the Customer Services Officer role at Cathay Pacific Role IntroductionReports to: Service Excellence LeadIf you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join...
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Customer Service Officer
3 days ago
Hong Kong Island, Hong Kong SAR China ZF Group Full timeCustomer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...
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Customer Service Officer
3 days ago
Hong Kong Island, Hong Kong SAR China New World Development Company Full timeAdd expected salary to your profile for insights Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the...
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Customer Service Officer
1 week ago
hong kong, Hong Kong SAR China Bank of China (Hong Kong) Full timeCustomer Service Officer (Campus Recruitment) Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Customer Service Officer (Campus Recruitment) 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Direct message the...
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Customer Services Officer
7 days ago
Hong Kong Island, Hong Kong SAR China Find Asia Ltd. Full timeResponsibilities Provide after‑sales service to customers and distributors Visit and review the performance of distributors and dealers, and conduct market research on competitors and the wholesales market situation for new product promotion Review and check stock and orders from the distributors Maintain good relationships with distributors and dealers;...
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Customer Services Officer
2 weeks ago
Hong Kong Island, Hong Kong SAR China First Shanghai Investments Limited Full timeOur subsidiary First Shanghai Securities Limited is looking for highly driven individuals who are motivated to grow and excel with the company. Job Responsibilities Responsible for handling account opening / on-boarding customer KYC checking, customer due diligence / ad-hoc review / customer’s information system maintenance Ensure compliance with internal...
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Customer Service Officer
3 days ago
hong kong, Hong Kong SAR China Chong Hing Bank Limited Full timeOverview Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group in 2014. To cope with the Bank's rapid growth, we are inviting high calibre candidates to join us and develop successful careers. Responsibilities Answer inbound calls...
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Customer Service
1 day ago
hong kong, Hong Kong SAR China ADECCO Personnel Limited Full timeCustomer Service & Administrative Officer Our client, a leading and prestigious learning centre, is seeking a Customer Service & Administrative Officer to join their dynamic team. This role is ideal for individuals who are organized, detail-oriented, and passionate about education and interacting with students and parents. Key Responsibilities Handle walk-in...
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Customer Service Officer
5 days ago
hong kong, Hong Kong SAR China AIG Full timeWho We Are Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world‑class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG. Your...
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Customer Service Senior Officer/Officer
2 weeks ago
hong kong, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeCustomer Service Senior Officer/Officer - Life Insurance Responsibilities Provide extraordinary services to customers and sales channels via hotline, walk‑in, video conference, written and email. Work independently to address enquiries accurately and effectively while maintaining professional and satisfactory quality of customer service. Communicate and...