Customer Support Representative
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Customer Support Representative to join our team at Snaphunt. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities
- Provide timely and effective support to clients via email and live-chat channels.
- Assess and resolve client issues in a professional and courteous manner.
- Translate client products into Chinese, utilizing your language skills to ensure accurate and high-quality translations.
- Collaborate with the team to develop and implement effective solutions to client issues.
Requirements
- Proven experience in customer support in a fast-paced environment.
- Excellent Chinese and English communication skills, both written and oral.
- Ability to work independently with minimal supervision.
- Strong analytical and problem-solving skills.
- Excellent record-keeping and organizational skills.
- Ability to prioritize and multitask effectively.
- Knowledge of domains, SEO, and analytics is a plus.
- Ability to work remotely and full-time (at least 40 hours per week).
About Us
Snaphunt is a modern, mobile-optimized website builder that empowers individuals to unleash their individuality. Our mission is to provide a user-friendly platform that enables users to create and manage their own websites with ease.
-
Customer Support Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Strikingly Full timeAt Strikingly, we're looking for a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our customers through email and live-chat channels.Responsibilities:* Provide professional and friendly service to our customers* Translate client's product into Chinese*...
-
Customer Support Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Strikingly Full timeAbout StrikinglyStrikingly is a modern, mobile-optimized website builder that's extremely easy to use. Our mission is to give everyone the power to unleash their individuality.Our TeamWe're a dynamic team of professionals who are passionate about delivering exceptional customer experiences. We're based in Shanghai, China, but our roots are in Silicon...
-
Customer Support Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our company delivers data, news, and analytics through innovative technology, serving over 325,000 subscribers worldwide.The RoleWe are seeking a highly skilled Customer Support Representative to join our team. As a key...
-
Customer Support Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our company delivers data, news, and analytics through innovative technology, serving over 325,000 subscribers worldwide.The RoleWe are seeking a highly skilled Customer Support Representative to join our team. As a key...
-
Support Team Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zota Full timeAbout the OpportunityWe are seeking a highly skilled and motivated Support Representative to join our dynamic Support Team in Hong Kong. As a key member of our team, you will be responsible for addressing and solving customer issues, providing exceptional customer service, and collaborating with other online platform representatives.Key...
-
Customer Sales Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeAbout the RoleThis is a leadership position within the customer service department at Snaphunt, where you will be responsible for managing a team of representatives and overseeing the customer service process.Key ResponsibilitiesManage a team of customer support representatives to ensure excellent service delivery.Oversee the customer service process to...
-
Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeCustomer Service RepresentativeAbout Classy Wheeler LimitedClassy Wheeler Limited is a leading e-commerce company specializing in electronic and camera products. We are expanding our global customer service team and seeking a foreign-speaking Customer Service Representative to join our fast-paced team.Job ResponsibilitiesProvide exceptional customer service...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at HKT. As a Customer Service Representative, you will be responsible for handling inbound and written inquiries from customers, providing timely and professional service, and resolving problems independently.Key Responsibilities:Handle customer...
-
Customer Sales Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Customer Sales Executive to join our team at Snaphunt. As a key member of our sales and customer service team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.The JobManage a team of customer support...
-
Customer Sales Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Customer Sales Executive to join our team at Snaphunt. As a key member of our sales team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.The JobManage a team of customer support representatives and...
-
Customer Sales Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Customer Sales Executive to join our team at Snaphunt. As a key member of our sales team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.The JobLead a team of customer support representatives and oversee...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout AIAAIA is a leading insurance company that provides a wide range of insurance products to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer inquiries and...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Maersk Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Maersk. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer service operations for our...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeCustomer Service RepresentativeAt Prudential, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide day-to-day counter service to customers and distributors, ensuring a high standard of service...
-
Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Manulife. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and...
-
Senior Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
-
Senior Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
-
Senior Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
-
Customer Support Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China M800 Full timeKey Responsibilities Deliver exceptional concierge and customer support services to clients through various communication channels; Address customer inquiries on a global scale and meet their requests effectively; Gather and input case information accurately into the system; Undertake additional tasks and projects as required; Required...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full timeJob Responsibilities:We are seeking a highly skilled and experienced professional to join our team at TÜV SÜD as a Customer Service Representative. As a key member of our customer service team, you will be responsible for:Coordinating and monitoring project activities throughout the project life cycle.Providing formal communication channels to our...