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Head of Centralized Investigation Unit

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
About the Role

This position is responsible for providing AIA Hong Kong and Macau with effective detection, prevention, and investigation of misconduct by intermediaries, employees, business partners, and vendors.

Key Responsibilities:
  • Lead and develop AIA Hong Kong's investigations expertise.
  • Plan, lead, and execute investigations by the Centralised Investigation Unit and coordinate root cause analysis and related process and procedure improvement.
  • Ensure timely completion of investigations and ensure that the quality of investigations meets internal and regulatory standards and expectations.
  • Manage regulatory engagement and communication related to investigations.
  • Draft and review investigation reports and supporting work papers.
  • Identify trends through investigation outcomes.
  • Report and lead discussions on findings and issues identified from investigations to/with appropriate levels of management.
  • Prepare regular reporting to local risk committees and other management reporting as needed.
  • Develop and maintain good industry contacts and keep up to date with the latest developments in investigations best practices and tools.
  • Provide training on the end-to-end investigation process, best practice, and the latest industry developments to staff and management.
  • Coordinate reporting of investigation findings at market conduct committee or employee disciplinary committee meetings.
  • Liaise with members of the Law team and provide support for complaints, litigated matters, and regulatory enquiries as required.
Requirements:
  • A Bachelor's degree (or equivalent) in law.
  • Minimum 10 years of experience in investigative work or internal audit. Certifications in fraud examination preferred.
  • Experience in leading a team of specialists is preferable.
  • Ability to identify, evaluate, and interpret schemes involving misconduct and assess the conduct of individuals involved.
  • Experience in conducting HR and employee conduct reviews.
  • Experience in working together with specialists in computer forensics, electronic discovery, data analysis, and information security, intermediate knowledge on IT.
  • Good communication skills, verbally and in writing, with the ability to explain complex transactions in a clear and concise manner in both English and Cantonese, Mandarin an advantage.
  • Possess the maturity and authority necessary to deal with senior management and sensitive issues.
  • Ability to work under pressure and meet milestones within time, cost, and quality constraints.
  • Ability in management and development of team.
  • Self-confident, self-motivated, and good interpersonal skills.
  • Prior experience in holding senior or management position in investigations and legal enforcement teams in regulators, law enforcement agencies, financial institutions, and market-leading external consultants or private legal practice is preferable.
  • Understanding of insurance business is an advantage.
What We Offer:

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.