Razer Retail Ambassador

9 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Razer Full time

Job Overview:

As a Razer Retail Ambassador, you will be the face of our brand in-store, responsible for delivering an exceptional customer experience that showcases our products and values.

Key Responsibilities:

  • Customer Service: Consistently create a welcoming environment for customers, greeting and assisting them promptly, while responding to their inquiries and needs.
  • Product Knowledge: Be knowledgeable about all merchandise categories and make informed suggestions to customers, ensuring they receive top-level service and quality merchandise.
  • Store Presentation: Ensure company standards are met for store appearance at all times, maintaining a clean and organized store, and adhering to visual merchandising guidelines.
  • Inventory Management: Assist in inventory control as directed by Store Manager or Supervisor, maintaining accurate records and performing regular stock checks.
  • Vendor Relationships: Assist in receiving regular vendor deliveries and replenishing sales floor in a timely manner, building strong relationships with suppliers.
  • Team Collaboration: Regularly communicate with Store Manager and Supervisors to stay informed on product knowledge, USPs, and consumer benefits across all product lines, sharing best practices with colleagues.

Requirements:

  • Customer Focus: Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience, prioritizing customer satisfaction and loyalty.
  • Communication Skills: Effectively communicate with customers, colleagues, and management team, using clear and concise language to convey information.
  • Adaptability: Maintain open and flexible availability to accommodate store needs, including working varied shifts and meeting deadlines.

Benefits:

  • Competitive Salary: $40,000 - $60,000 per year, based on location and experience.
  • Opportunities for Growth: Develop your skills and advance your career within the Razer retail team.
  • Collaborative Environment: Work in a dynamic and supportive team environment, committed to excellence and innovation.

About Razer:

Razer is a leading global lifestyle brand for gamers, enthusiasts, and professionals. We design, manufacture, and market innovative, high-quality gaming hardware, software, and accessories.


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