Client Ambassador
4 weeks ago
Position
Overall Mission:
As a Client Ambassador, you will be the face of Louis Vuitton Malletier, ensuring that every client is treated with the utmost respect and care. You will strive to build strong relationships with clients, understanding their needs and preferences, and providing personalized service to exceed their expectations.
You will be responsible for driving sales and achieving individual and team objectives, while maintaining a high level of client satisfaction. This will involve proactively reaching out to clients, engaging with them to develop long-term relationships, and leveraging clienteling tools to foster brand loyalty.
Key Responsibilities:
- Drive sales and achieve individual and team objectives
- Welcome every client and provide exceptional client service
- Advise clients on brand and product offerings
- Engage with clients to develop long-term relationships
- Participate in team activities and contribute to the overall objectives of the store
- Learn and master brand and product knowledge
Profile:
Key Requirements and Competencies:
- Passionate about retail or service-oriented industries
- Excellent interpersonal, communication, and client relations skills
- Client-centric, proactive, and positive in approach
- Good team player with high levels of motivation and ability to work under pressure
- Strong sense of responsibility and ownership
- Passion for the brand and fashion
- Proficient in Cantonese, Mandarin, and English
Additional Information:
All applications will be treated in strict confidence and used only for recruitment purposes. Applicants who are not invited for an interview within four weeks may be considered for other suitable positions within the Group over a one-year period, after which their personal data will be destroyed.
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