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Innovation Enablement Lead

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Transformative Innovation Lead

HSBC is seeking a visionary leader to spearhead innovation and process improvement within our organization. As a key member of our Regulatory Compliance team, you will drive strategic change and innovation initiatives, leveraging Design Thinking and Agile practices to deliver impactful results.

Key Responsibilities:

  • Develop and implement a clear vision and strategy for innovation and process improvement, ensuring strong leadership support and R&C alignment.
  • Shape and execute a strategic plan for generative AI and innovation, driving strategic change and delivering initiatives that foster a culture of innovation and continuous improvement.
  • Facilitate leadership workshops and co-create an innovation 'book of work' across key locations, promoting collaboration and knowledge sharing.
  • Drive engagement, foster an agile mindset, and enable client-centric process improvements for one of the largest Global Functions.
  • Provide thought leadership and expertise in AI, fostering a culture of innovation and continuous improvement within the team and across the organization.
  • Engage with leaders across R&C to create a culture that embraces innovation, ensuring leaders are equipped with the necessary resources, guidance, and motivation to drive innovation initiatives.
  • Run discoveries and co-creation workshops to define and prioritize Innovation and GenAI use cases that deliver results.
  • Design and deliver UX and innovation frameworks as an iterative process, enabling continuous learning and adaptation across Risk and Compliance.
  • Design and deliver compelling messaging and communication that mobilizes and inspires action to change.
  • Represent the Innovation and GenAI team, engaging with Group AI/GAI Committees to ensure advocacy for responsible adoption of AI and adherence to standards, principles, and ethical AI.

Requirements:

  • Knowledge and understanding of transformation and product management, with a focus on exposure to AI, machine learning, or data-driven technology projects.
  • Knowledge of the external environment, including regulatory, political, and competitive factors.
  • Proven ability to work across regions while maintaining a global perspective.
  • Demonstration of commerciality with strong financial acumen.
  • Proven ability to work with senior stakeholders and business sponsors.
  • Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
  • Well-versed in disciplines such as Service Design, UX, and/or Agile, with Six Sigma Certification highly desirable.
  • Exceptional communication and interpersonal skills, with the ability to effectively present complex concepts to both technical and non-technical audiences.
  • Familiarity with relevant regulatory requirements and industry standards related to Ethical/Responsible AI.
  • Experience in building customer propositions and end-to-end customer-focused solution designs.
  • Familiarity with value stream models and the ability to navigate organizational complexity.

Capabilities:

  • Business Case & Benefits Realisation
  • Delivery at Pace
  • Engaging and influencing with Customers/Stakeholders/Colleagues
  • Delivering Change Through People
  • Financial and Budget Management
  • Global Mindset
  • Managing and Developing People & Teams
  • Managing Change and Implementation
  • Managing Programmes & Projects Inc. Risks & Issues Management
  • Problem Solving & Critical Thinking
  • Tracking, Reporting & Governance
  • Working in a dynamic environment
  • Working Responsibly