Senior Client Service Manager

3 days ago


Hong Kong Island, Hong Kong SAR China Ogilvy Full time
About the Role

The Associate Account Director has a vital function in maintaining client stability and driving growth opportunities.

This position is accountable for fostering strong client relationships, delivering exceptional marketing strategies, and overseeing project execution.

The successful candidate will leverage their experience and expertise to drive continuous improvement, focusing on client satisfaction, data-driven insights, communication strategies, campaign planning, and quality control.

Key Responsibilities:

  • Client Engagement: Foster deep connections with clients, ensure their needs are met, and identify growth opportunities.
  • Strategy Development: Collaborate with clients to develop innovative marketing strategies that drive results.
  • Project Oversight: Manage key client projects, ensuring timely delivery and exceeding expectations.
  • Team Collaboration: Work closely with account team members to deliver exceptional results and foster a culture of collaboration.
  • Financial Acumen: Effectively manage client budgets and third-party costs.
  • Communication Expertise: Craft compelling communications materials that resonate with clients and stakeholders.


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