Healthcare Partnerships Director

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full time
Job Title: Head of Healthcare Partnerships

The Head of Healthcare Partnerships will be responsible for developing and implementing negotiation and provider collaboration strategies to deliver best-in-class service to Cigna's providers, customers, and clients. This position reports to the Director of Provider Network for Middle East and Asia Pacific.

Key Responsibilities:
  • Lead the provider network function and execute strategic and tactical level actions.
  • Drive affordability by developing and delivering cost containment strategies, including value-based contracting and utilization management.
  • Perform service area analysis and cost analysis to identify network development and renegotiation opportunities.
  • Manage a team of contract negotiators to balance access to care and affordability.
  • Promote process improvement initiatives by identifying and positioning service improvement opportunities and strategies within the Hong Kong Network Management department.
  • Manage key relationships with existing and potential third-party administrators.
  • Monitor the quality of services provided by medical providers and ensure correct execution of agreements.
  • Manage broad healthcare delivery systems specialties, including ancillary, telehealth, and other network/vendor-related service providers.
  • Act as an expert for providers regarding agreements, fees, and pricing in Hong Kong.
  • Effectively communicate and interact with other business units to achieve goals.
Qualifications:
  • University degree, master's degree preferred.
  • 10+ years of relevant experience, with 5+ years in provider contracting and value-based contracts.
  • Deep understanding and experience of local providers, health systems, and key players in the market.
Personal Competencies:
  • Data-driven decision making.
  • Strategic and critical-thinking skills.
  • Strong conflict resolution and people management skills.
  • Ability to take charge and make sound business decisions.
  • Results-oriented, out-of-the-box problem solver.
  • Excellent interpersonal, verbal, and written communication skills.
  • Good English is mandatory, and other Southeast Asian languages are a plus.
  • Mature, with the ability to effectively communicate and influence individuals at all levels.
  • Comfortable working in a fast-paced environment with shifting priorities.
  • Energetic and enthusiastic.
  • Ability to flex up to strategic level and down to running everyday business tasks.
  • Willing to travel (up to 15%).
  • Data mining competency.
  • Proficiency with MS Office programs, including Word, PowerPoint, Excel, and PPT.
  • Strong influencing skills and ability to work in a complex, highly matrixed environment.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

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