Restaurant Operations Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time
About the Role

We're seeking a highly motivated Assistant Manager to join our dynamic team at Pirata Group. As an Assistant Manager, you will play a key role in supporting the Restaurant Manager in delivering exceptional service and ensuring the smooth operation of our restaurant.

Key Responsibilities
  • Implement and execute restaurant operations to meet high standards of quality and efficiency.
  • Provide training and development opportunities to the team to enhance their skills and knowledge.
  • Develop and implement marketing strategies to drive sales and revenue growth.
  • Manage inventory and control stock levels to meet service requirements.
  • Supervise and coordinate the serving of food and beverages to ensure high standards of quality and service.
  • Manage vendor contracts and invoices.
  • Support the Restaurant Manager in coordinating activities such as hiring, training, and scheduling.
  • Ensure compliance with safety and hygiene regulations.
  • Monitor and respond to guest feedback and resolve any complaints.
Requirements
  • 3+ years of experience in the hospitality industry.
  • Strong management skills with a positive attitude and excellent communication skills.
  • Understanding of MS Office and ability to work with a team.
  • Reliable, dependable, and enthusiastic about serving guests.
  • Excellent leadership, interpersonal, and business skills.
  • Self-organized and detail-oriented with a strong sense of responsibility.
  • Good business sense and operational, administrative, and social skills.
  • Passion for success in the F&B industry and embodiment of our behavioral values - Teamwork, Be Nice, Commitment, and Positivity.
Benefits
  • 50% discount at all our restaurants.
  • Guaranteed incentive scheme - the team's success is rewarded.
  • Cash and credit card tips.
  • Medical insurance.
  • Referral bonus.


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