Restaurant Management Trainee

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Tsui Wah Group Full time
Job Description

**About the Role**

We are seeking a highly motivated and enthusiastic Restaurant Management Trainee to join our team at Tsui Wah Group. As a Restaurant Management Trainee, you will have the opportunity to develop your leadership skills and gain hands-on experience in managing and leading a team of front-line staff.

Key Responsibilities

  • Assist Branch Manager in Operational Excellence
    • Support the branch manager in implementing operational strategies to drive sales growth and customer satisfaction
    • Collaborate with the branch manager to identify areas for improvement and implement changes to enhance the customer experience
  • Develop Leadership Skills
    • Participate in on-the-job training and classroom training to develop leadership skills and knowledge
    • Assist the branch manager in mentoring and coaching front-line staff to improve their performance and skills
  • Customer Service and Relations
    • Assist the branch manager in handling customer complaints and emergency issues in a professional and courteous manner
    • Develop strong relationships with customers to drive loyalty and retention
  • Ad-hoc Duties
    • Perform ad-hoc duties assigned by supervisors to support the smooth operation of the restaurant
  • Education and Experience
    • Hold a tertiary school education or above
    • Have at least half a year of restaurant experience, although not required
  • Personal Qualities
    • Possess good communication and interpersonal skills
    • Be able to adapt to changing situations and priorities
    • Demonstrate enthusiasm, responsibility, and a strong team spirit


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