Restaurant Operations Manager

3 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time
About the Role

We're seeking a highly skilled Assistant Manager to join our dynamic team at Pici Central, a bustling SoHo pasta bar in Aberdeen Street.

As an Assistant Manager, you will support the Restaurant Manager in overseeing the smooth operation of our high-volume venue. Your key responsibilities will include ensuring the team is well-trained, motivated, and consistently delivers exceptional service to our guests. You will be a visible presence on the floor, greeting guests and addressing any issues that may arise.

The ideal candidate is passionate about hospitality, with at least one year's experience as an Assistant Manager in a reputable restaurant. You should be a hands-on, floor-based manager who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences.

Key Responsibilities
  • Implement and execute restaurant operations to ensure seamless service delivery
  • Provide comprehensive training to the team to maintain high service standards and brand image
  • Develop and execute marketing strategies to drive sales and revenue growth
  • Manage inventory and stock levels to meet daily service requirements
  • Supervise and coordinate the efficient serving of food and beverages
  • Manage vendor contracts and invoices
  • Support the Restaurant Manager in hiring, training, and scheduling
  • Ensure compliance with safety and hygiene regulations
  • Monitor and respond to guest feedback and complaints
Requirements
  • 3+ years of experience in the hospitality industry
  • Strong management skills with a positive attitude and friendly demeanor
  • Proficiency in MS Office
  • Excellent communication, interpersonal, and leadership skills
  • Self-motivated and detail-oriented with a strong sense of responsibility
  • Good business acumen and operational skills
  • Passion for delivering exceptional guest experiences
  • Embodies our company values: Teamwork, Be Nice, Commitment, and Positivity
Benefits
  • 50% discount at all our restaurants
  • Guaranteed incentive scheme based on team performance
  • Cash and credit card tips
  • Medical insurance
  • Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/



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