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Business Development Executive
2 months ago
About the Role
We are seeking a seasoned Client Relationship Manager to join our team at NTT DATA. As a key member of our sales team, you will be responsible for managing and growing relationships with our regional clients to drive expansion and renewals across all solution areas.
Key Responsibilities
- Manage and grow relationships with regional clients to drive expansion and renewals across all solution areas.
- Build and maintain strong relationships with key stakeholders to influence business decisions.
- Work collaboratively with our global network of offices to deliver exceptional client experiences in each market.
- Develop and execute account strategies to maximize sales opportunities and drive revenue growth.
- Minimize churn and maximize retention in assigned accounts through proactive engagement and relationship-building.
- Utilize our sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecast.
- Stay up-to-date on industry trends and competitor activity to ensure our clients' needs are met.
- Meet or exceed quota targets through comprehensive account management and sales execution.
- Grow the profitability, revenues, and client satisfaction levels for our regional clients' portfolio.
- Drive client satisfaction throughout the entire buying process by taking ownership of commercial agreements.
- Generate demand by identifying and articulating client needs, and effectively communicating how NTT DATA can add value through services and solutions.
- Approach account management in a systematic way by identifying strategies to develop and grow accounts profitably.
- Conduct vulnerability analyses to ensure our clients' requirements are at the heart of proposed solutions.
- Positively influence and enable financial control, governance, and compliance in regions to prevent and reduce financial costs.
- Act as the primary point of contact for client issues.
Requirements
- Seasoned experience in a similar role in a similar environment.
- Seasoned experience in sales and/or customer service roles.
- Seasoned sales and client engagement experience, coupled with a good understanding of business, sourcing, and technology markets.
- Seasoned experience negotiating with clients and vendors.
- Seasoned experience managing regional accounts and building relationships.
- Seasoned experience analyzing commercial information.
- Experience working with contact platforms.
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion annually in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
