Senior Audio Visual Systems Specialist

17 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

Company Overview

Kinly's Global Services is a leading integrator of audio-visual and unified communications solutions. We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are experienced professionals who have been designing, developing, integrating and supporting complex audiovisual solutions for over 25 years. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size.

About the Role

We are seeking an exceptional Audi Visual Subject Matter Expert to join our team. This is a fantastic opportunity to work with a globally trusted technology advisor to world-class organisations.

Key Responsibilities:

  • Provide in-depth troubleshooting and support for clients' audio visual systems
  • Deliver user-training on the best practice of system use and support scenarios
  • Fault-find audio visual and video conferencing systems to a high level, under pressure
  • Configure and fault-find Digital Sound Processors (DSP) such as Q-Sys, Biamp and Clearone, Shure
  • Support IPTV systems, Digital Signage & Satellite systems from OneLan, Tripleplay, Exterity and MediaStar
  • Work with design CAD Schematics to ensure systems are installed/working at optimum levels
  • Attend meetings to gain visibility of Global Services client projects and input into designs and support considerations
  • Complete Site Acceptance Testing (SAT) which includes final adjustment of system prior to handover to client
  • Liaise with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects

Required Skills and Qualifications:

  • Excellent technical knowledge of AV & VC equipment (Cisco / Crestron / Extron / Poly / Logi and various others)
  • Good understanding of computer software and hardware systems
  • Networking knowledge to fault find audio and video conference networks. e.g. Dante audio and Multicast video streams
  • Understanding both digital/analogue audio and video signals e.g. HDMI, Display Port, DVI Component, and Composite
  • Ability to carry out site surveys if required and spot potential problems (surfaces, flooring, cabling)
  • Ability to read and work to schematic drawings

Benefits:

This role offers a unique opportunity to work with a global leader in the AV industry. You will be part of a multi-award-winning team made up of the industry's most innovative professionals. We provide equal employment opportunities where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics.

Why Kinly?

We are independent, experienced and proven. We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global, working with the world's leading brands and supporting them on high-profile, international projects.

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