Sales Professional
21 hours ago
**Job Description**
We are seeking a highly skilled and motivated Sales Executive to join our team at HKT. As a key member of our sales team, you will be responsible for handling customer inquiries and complaints in a professional manner.
**Key Responsibilities:**
- Handle customer inquiries and complaints via call, live chat, and email.
- Provide excellent customer service, including responding to customer inquiries and resolving issues promptly.
- Offer immediate assistance towards complaints and resolve them efficiently.
- Process customer complaints and cases in a timely manner.
**Requirements:**
- HKCEE/HKDSE or above, or equivalent.
- Fresh graduates are welcome to apply.
- Candidates with 1-year or above CS experience or experience in the Aviation, Hospitality, and/or Tourism industry are highly preferred.
- Good command of spoken and written Cantonese, English, and Mandarin.
**Working Hours & Location:**
- Monday to Sunday (5-day work week, 8.5 working hours per day).
- Sheung Wan (nearby MTR station).
**We Offer to Full-Time Staff:**
- 14 days' paid annual leave.
- Join-in Bonus.
- Staff Referral Bonus.
- Structured training program.
- Comprehensive medical coverage, including clinical and hospitalization.
- PCCW Group Staff Discount.
**Estimated Salary:** HKD $40,000 - $60,000 per annum, depending on experience.
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