Sales Professional

21 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

**Job Description**

We are seeking a highly skilled and motivated Sales Executive to join our team at HKT. As a key member of our sales team, you will be responsible for handling customer inquiries and complaints in a professional manner.

**Key Responsibilities:**

  • Handle customer inquiries and complaints via call, live chat, and email.
  • Provide excellent customer service, including responding to customer inquiries and resolving issues promptly.
  • Offer immediate assistance towards complaints and resolve them efficiently.
  • Process customer complaints and cases in a timely manner.

**Requirements:**

  • HKCEE/HKDSE or above, or equivalent.
  • Fresh graduates are welcome to apply.
  • Candidates with 1-year or above CS experience or experience in the Aviation, Hospitality, and/or Tourism industry are highly preferred.
  • Good command of spoken and written Cantonese, English, and Mandarin.

**Working Hours & Location:**

  • Monday to Sunday (5-day work week, 8.5 working hours per day).
  • Sheung Wan (nearby MTR station).

**We Offer to Full-Time Staff:**

  • 14 days' paid annual leave.
  • Join-in Bonus.
  • Staff Referral Bonus.
  • Structured training program.
  • Comprehensive medical coverage, including clinical and hospitalization.
  • PCCW Group Staff Discount.

**Estimated Salary:** HKD $40,000 - $60,000 per annum, depending on experience.


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