Senior Claims Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China nextRoles Full time
Job Title: Senior Claims Specialist

We are seeking a highly skilled and experienced Senior Claims Specialist to join our team at nextRoles. As a Senior Claims Specialist, you will be responsible for handling insurance claims for different lines of business, ensuring proper reserving, adjustment, and settlement of all claims, and resolving enquiries from customers, colleagues, and business partners.

Key Responsibilities:
  • Handle insurance claims for different lines of business, including Property & Casualty, CAR, construction EC, Marine, etc.
  • Ensure proper reserving, adjustment, and settlement of all claims.
  • Resolve enquiries from customers, colleagues, and business partners.
  • Work closely with all parties, including loss adjusters and/or solicitors, on daily operations to ensure delivery of quality and professional claims services to stakeholders.
  • Provide ad hoc support to the team as needed.
Requirements:
  • Hands-on experience in property & casualty claims handling.
  • Knowledgeable in different classes of claims in general insurance.
  • Proficient in MS Office, especially Excel.
  • Good team player with strong communication and analytical skills.
  • Attentive to details and customer-oriented.
Benefits:
  • Working location: Quarry Bay.
  • Working days: 5 days per week.
  • Fixed working hours: Monday to Friday, 9 am to 5:30 pm.
  • Work from home arrangements: 1 to 2 days per week, subject to seasonality.
  • Excellent exposure and opportunities in learning/handling different classes of claims.
  • Medical insurance (inpatient, outpatient, dental, optical, annual check-up).
  • Anniversary leave (each year on join date).
  • Birthday leave.
  • Family leave after 1 year of service.
  • Education allowance.
  • Double pay.
  • Discretionary bonus.


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