Client Relationship Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China The HKIP Full time
About the Role

The HKIP is seeking a skilled Client Services Associate to provide exceptional client service and support to our Korean and international clients. As a key member of our team, you will be responsible for building strong relationships with clients, understanding their unique needs, and delivering tailored solutions.

Key Responsibilities
  • Serve as the primary point of contact for assigned clients, acting as a trusted partner in managing their accounts and portfolios.
  • Monitor client accounts and identify opportunities for growth and improvement.
  • Prepare and deliver customized reports, presentations, and other client-facing materials to meet their specific needs.
  • Collaborate with internal teams to ensure seamless client service, including relationship managers, product specialists, and other stakeholders.
  • Respond promptly and accurately to client inquiries, requests, and transactions, providing excellent communication and interpersonal skills.
Required Skills and Qualifications
  • Bachelor's degree in finance, business administration, or a related field.
  • 0-3 years of experience in a client-facing role, preferably within the financial services industry.
  • Fluent in English and Japanese/Thai/Vietnamese/Bahasa, with strong analytical and problem-solving abilities.
  • Proficient in using financial software, data analysis tools, and client relationship management systems.


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