Pension Administration Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as an Administrator I, TPA Operations. In this role, you will be responsible for performing daily MPF administration functions, handling client inquiries, and assisting with ad-hoc tasks.

Key Responsibilities:
  • Perform daily MPF administration functions, including employer contribution, fund switch, and change of investment mandate within Service Level Agreements (SLAs).
  • Handle client inquiries in a timely and professional manner, escalating issues or problems to the manager as needed.
  • Follow up with clients on problem cases to ensure completion of business processes.
  • Assist with ad-hoc tasks as required.
Requirements:
  • A Hong Kong Certificate of Education Examination (HKCEE) or Hong Kong Diploma of Secondary Education (HKDSE) holder.
  • 1 year of pension administration experience preferred.
  • Customer-oriented, with a positive working attitude.
  • Good typing skills in both English and Chinese.
  • Good numerical sensitivity and attention to detail.
  • Good spoken and written English and Chinese.
What We Offer:

We offer a 5-day workweek, attractive salary, MPF, group life, and group medical insurance, as well as excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for a period of 24 months after completion of the recruitment process.

All information will be held in strict confidence and only used for recruitment purposes.



  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    Pension Administration RoleYou will work closely with the operations manager to manage pension schemes, including administration, customer servicing, accounting, auditing, and preparation of statistics and management reports.Key ResponsibilitiesSupport and handle daily administrative and coordination duties based on service agreements with...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    Pension Administration RoleYou will work closely with the operations manager to oversee the management of pension schemes, encompassing administration, customer service, accounting, auditing, and the preparation of statistics and management reports.The Key ResponsibilitiesSupport and handle daily administrative and coordination duties based on service...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    You will work with the operations manager to manage the pension schemes, which include schemes administration, customer servicing, accounting, auditing, preparation of statistics, and management reports.The RoleSupport and handle daily administrative and coordination duties based on service agreements with clients.Able to demonstrate natural ease and...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    Pension Administration RoleYou will work with the operations manager to manage the pension schemes, which include schemes administration, customer servicing, accounting, auditing, preparation of statistics, and management reports.Key ResponsibilitiesSupport and handle daily administrative and coordination duties based on service agreements with...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    As a key member of the WTW team, you will work closely with the operations manager to oversee the management of pension schemes. This will involve: **Key Responsibilities** Supporting and handling daily administrative and coordination duties based on service agreements with clients. Demonstrating exceptional communication and interpersonal skills when...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    As a key member of the WTW team, you will work closely with the operations manager to oversee the management of pension schemes. This will involve: **Key Responsibilities** Supporting and handling daily administrative and coordination duties based on service agreements with clients. Demonstrating exceptional communication and interpersonal skills when...


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    **Job Summary**Global Executive Consultants Ltd. is seeking a highly skilled and experienced professional to fill the position of Responsible Officer, Pension Business. As a key member of our team, you will be responsible for overseeing the pension business operations and ensuring compliance with company policies, statutory rules, and regulations.**Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Infini Capital Management Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Infini Capital Management Limited. The successful candidate will provide administrative support to various departments, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to various departments,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Infini Capital Management Limited Full time

    Job SummaryInfini Capital Management Limited is seeking a highly skilled and organized Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to various departments and ensuring the smooth operation of our office.Key ResponsibilitiesFront Desk ReceptionWelcome...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled Pension Operations Officer to join our team at Principal Financial Group. As a key member of our pension operations team, you will play a critical role in ensuring the smooth administration of our retirement schemes.Key ResponsibilitiesProcess and perform checking on daily administration, including member...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Officer, Pension Operations (Contract) to join our team at Principal Financial Group. As a key member of our pension operations team, you will play a critical role in ensuring the smooth administration of our retirement schemes.Key ResponsibilitiesProcess and perform checking on daily...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pension Operations Officer to join our team at Principal Financial Group. As a key member of our operations team, you will play a critical role in ensuring the smooth administration of our retirement schemes.Key ResponsibilitiesProcess and perform checking on daily administration, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled Pension Operations Officer to join our team at Principal Financial Group. As a key member of our operations team, you will play a critical role in ensuring the smooth administration of our retirement schemes.Key ResponsibilitiesProcess and perform checking on daily administration, including member enrollments,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vita Green Health Product Company Limited Full time

    {"title": "Administrative Support Specialist", "content": "Job SummaryVita Green Health Product Company Limited is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide comprehensive administrative support to our business operations, ensuring seamless day-to-day operations and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **Job Summary**Classy Wheeler Limited is seeking a highly organized and detail-oriented Administration Specialist to join our team. As an Administration Specialist, you will be responsible for providing administrative support to our project team, handling daily project documents, and performing various administrative tasks.Key Responsibilities:Assist in...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleWe are seeking a highly skilled and experienced Investment Services Specialist to join our team at AIA International Limited. As a key member of our investment operations team, you will be responsible for supporting the daily investment operations for our MPF and pension platform, including trade order placement, valuation and reconciliation,...


  • Hong Kong, Central and Western District, Hong Kong SAR China CITIC CLSA Full time

    {"title": "Administrative Support Specialist", "content": "Job SummaryCITIC CLSA is seeking an experienced Administrative Support Specialist to join our team. The successful candidate will provide administrative support to our Private Equity team, ensuring the smooth operation of our business.Key ResponsibilitiesProvide administrative support to the Private...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    **Job Summary**The Career Works Limited is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in supporting our Client Service team in delivering exceptional service to our clients.**Key Responsibilities**Assist Account Handlers in handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleWe are seeking a highly skilled and experienced Investment Services Specialist to join our team at AIA International Limited. As a key member of our investment operations team, you will be responsible for supporting the daily investment operations for our MPF and pension platform, including trade order management, valuation monitoring,...


  • Hong Kong, Central and Western District, Hong Kong SAR China JLL Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at JLL. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our office facilities.Key ResponsibilitiesProvide administrative support to our facilities team, including scheduling meetings...