Financial Claims Professional

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Financial Group


We are a leading financial services group in Hong Kong, offering banking, insurance, and other related services through our extensive network of branches in Hong Kong, Macau, and Mainland China.


Our core values are caring, teamwork, and progressiveness. We believe that everyone is unique and has different talents, but we share the capacity for growth. Our goal is to create a culture that fosters a sense of pride in achieving something beyond just a job and an environment where you can be your true self.


Main Responsibilities:

  • Handling Motor Insurance Claims
  • Verifying, investigating, and assessing the validity of claims
  • Liaising with customers, service providers, and third-party claimants
  • Negotiating settlements with claimants
  • Attending Small Claims Tribunal
  • Responding to claims hotlines and general telephone enquiries
  • Providing quality service to customers in accordance with our service standards
  • Assisting in UAT
  • Supporting ad hoc projects assigned by supervisors

To succeed in this role, you should possess the following qualifications and attributes:

  • Secondary education or above
  • Fresh graduates are welcome to apply
  • Relevant experience in the general insurance industry is an advantage
  • Professional insurance qualification (e.g., IIQE / ACII / ANZIIF) is beneficial
  • Excellent command of both written and spoken English and Chinese
  • Strong communication and analytical skills
  • Good computer skills



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