Claims Team Supervisor Role
1 day ago
About the Job
This role involves managing and supervising subordinates to ensure smooth day-to-day operations. Key responsibilities include handling litigation and direct settlement cases, providing exceptional customer service, and delivering training to the Claims Team.
- Manage subordinates to handle insurance claims efficiently
- Handle litigation and direct settlement cases professionally
- Deliver high-quality customer services to clients
- Provide suitable trainings to the Claims Team
- Support Claims Manager in preparing management reports and statistics for review
- Assist with ad-hoc projects as assigned
Requirements
- Degree holder with professional qualifications such as ANZIIF/ACII
- Minimum 5 years of relevant experience in handling insurance claims, preferably in EC and casualty cases; supervisory and management experience is required
- Possess relevant legal knowledge will be an advantage
- Good command of written and spoken Chinese and English and fluent in Mandarin
- Proficient in MS Word, Excel, and PowerPoint
- Strong career-minded, enthusiastic, able to work independently and under pressure
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