Ecommerce Platform Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

About Us

GL Tech was built by technology enthusiasts who aim to make smart devices for people's daily life using leading-edge wireless technologies.

Job Description:

  • As an Ecommerce Operations Specialist, you will be responsible for overseeing and managing multiple e-commerce platforms.
  • Support sales operations, including order processing, delivery coordination, and inventory management.
  • Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds.
  • Assist in the planning and execution of online sales and marketing strategies to drive growth and engagement.
  • Monitor supply chain data to detect potential issues such as stockouts or delayed deliveries, and provide alerts with corrective actions as needed.

Requirements:

  • A university degree with a minimum of 2 years of experience in e-commerce or a related field.
  • Foundational knowledge of e-commerce systems; prior experience is an advantage.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong organizational and analytical skills with attention to detail.

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