eCommerce Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

On-site Full Time 2 year or above Entry level

Skills:

Responsibilities:

  • Oversee and manage multiple e-Commerce platforms, including but not limited to Amazon and Walmart;
  • Support sales operations, including order processing, delivery coordination, inventory management and sales forecasting;
  • Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements and refunds;
  • Assist in the planning and execution of online sales and marketing strategies to drive growth and engagement;
  • Review and analyze reports generated by e-Commerce platforms to identify trends, opportunities, or issues;
  • Monitor supply chain data to detect potential issues such as stockouts or delayed deliveries, and provide alerts with corrective actions as needed;
  • Ensure the health and compliance of platform accounts, addressing ad-hoc issues as they arise.

Qualifications:

  • A university degree with a minimum of 2 years of experience in e-commerce or a related field.
  • Foundational knowledge of e-commerce systems; prior experience is an advantage. Proficiency in Microsoft Office, particularly Excel.
  • Strong organizational and analytical skills with attention to detail.
  • Ability to manage multiple projects effectively and meet deadlines with good time management skills.
  • Experience in managing different e-commerce marketplaces is an added advantage.
  • Excellent written and spoken communication skills in English, Cantonese, and Putonghua.

Candidates with less experience may be considered for the position of eCommerce Assistant.

Additional Information Job Level

Entry level

Publish Date

19/02/2025

Job Ref. No.

EC1

Job Function

Digital Marketing / Social Media

Marketing - Customer / Trade Marketing

Company Overview

GL Tech was built by technology enthusiasts, who aim to make smart devices for people's daily life using the leading edge wireless technologies. With specific focus on Wi-Fi technologies, the company is now developing smart Wi-Fi routers, modules for Internet of Things (IoT) and smart cameras etc. The core team members have a background in Mainland of China and Hong Kong and have good collaboration with western hardware makers/hackers. With Hong Kong's design, western market and China manufacturing, GL Tech aims to build the best smart devices for IoT. To contact us, please email to

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