Client Solutions Manager, eCommerce, Greater China

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time
Client Solutions Manager, eCommerce, Greater China

The Client Solutions Manager of Meta's Greater China team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our diversified advertiser portfolio ranging from Fortune 500 corporate to unicorn start-ups. With a passion for marketing, this role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimizing opportunities that deliver on our client's business objectives. Success in this position requires significant relationship management skills, consultative sales experience, analytical skills, a passion for excellence in client service, a "challenger" attitude, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based in our Hong Kong office.

Responsibilities
  • In partnership with a Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value.
  • Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions.
  • Serve as external product consultant educating clients and agencies on product solutions and driving product adoption.
  • Drive product innovation internally with XFN partners based upon market trend and emerging needs of clients.
  • Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives.
  • Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions.
  • Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations.
  • Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you.
  • Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives.
  • Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.).
  • Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.).
  • Collaborate very closely with a diverse group of internal cross-functional teams and cross-region counterparts.
Minimum Qualifications
  • BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field.
  • 6+ years' experience working directly with marketing, media and/or consulting firms and demonstrated leadership skills required.
  • Effective and creative problem solving and decision-making skills.
  • Experience working effectively with XFN teams and all levels of management (internally and externally).
  • Ability to manage multiple projects while maintaining strict attention to details.
  • Ability to communicate, collaborate and work effectively on a team.
  • Ability to confidently present to build ongoing relationships with external clients.
  • Strong Excel skills and experience with data analysis.
  • Client Solutions Manager will manage clients whose usual business language is Mandarin and English. Fluency in English and Mandarin is essential for success in this role.
Preferred Qualifications
  • Experience with digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM) a plus.
  • Understanding of the mobile app technology industry, the mobile app ecosystems, and the eCommerce business trend a plus.
  • Experience with data visualization tools or analysis tools and relational databases such as Tableau, SQL or R a plus.
  • Extensive experience as a Meta user and familiarity with Meta's ad solutions preferred.
About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity and Affirmative Action

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to

#J-18808-Ljbffr

  • Corporate Banking Relationship Manager

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full time

    Corporate Banking Relationship Manager - Greater ChinaAbout PeopleSearch:We are a rapidly growing bank focused on expanding our business in the Greater China region. Our company is seeking passionate professionals in corporate banking relationship management to join our dynamic team.Job Description:Our ideal candidate will actively pursue potential corporate...

  • Asset & Wealth Management, Client Solutions Group, Greater China Institutional Sales, Vice Pres

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Group, Inc. Full time

    THE ORGANISATION Goldman Sachs Asset Management is one of the world's leading investment managers. We have leadership positions across all major public and private asset classes and key client segments. Our Client Solutions Group works to develop meaningful client relationships and execute on thoughtful investment solutions for institutional and third-party...

  • Regional Sales Strategy Lead, Greater China

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Job OverviewThis role is a key position within LinkedIn's Sales Solutions team, responsible for developing and executing strategic plans to drive revenue growth in the Greater China region.About the RoleWe are seeking an experienced Enterprise Account Director to lead our sales efforts in Greater China. The ideal candidate will have a proven track record of...

  • Client Relationship Associate

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Interfill Group Full time

    We are seeking a skilled Client Relationship Associate to support our Greater China portfolio of clients at Interfill Group.Key Responsibilities:Collaborate with Clients, Business Support, and service providers to ensure timely transaction processing and service delivery of clients' requirements.Assist the Relationship Manager in providing periodic...

  • Enterprise Account Director, Greater China- Sales Solutions

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational...

  • Strategic Account Director

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    About the Position:We are looking for a highly skilled sales professional to join our LinkedIn team as an Enterprise Account Director, focusing on the Greater China region. In this role, you will be responsible for driving revenue growth by connecting with customers and building opportunities that will make all parties more successful.Main...

  • Greater China Regional Account Manager

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Job DescriptionThe Enterprise Account Director will play a critical role in expanding our Sales Solutions business in Greater China. This position requires a deep understanding of the regional market, strong relationships with key stakeholders, and the ability to drive revenue growth through strategic planning and execution.ResponsibilitiesDevelop and...

  • Enterprise Solutions Manager

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    About the Job Description:This role is part of LinkedIn's Sales Solutions team, dedicated to changing the world of sales through the use of our flagship product, Sales Navigator. As an Enterprise Account Director, you will use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator.Main...

  • Greater China Market Expansion Manager

    9 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China RINA Piraeus Team Full time

    Key ResponsibilitiesBusiness Development:Develop and execute business strategies to drive growth and expansion in the Greater China region.Sales and Marketing:Identify and pursue new business opportunities, and develop effective sales and marketing plans to achieve business objectives.Customer Engagement:Build and maintain strong relationships with existing...

  • Digital Solutions Consultant, Greater China

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    ResponsibilitiesYou will analyze client situations and devise integrated marketing and advertising strategies incorporating Meta solutions to maximize client value.You will use data, insights, and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions.You will serve as an external product consultant,...

  • Client Solutions Specialist

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Group, Inc. Full time

    About the RoleAs a member of the Asia-ex Japan Greater China Institutional Sales Team, you will be responsible for retaining, managing, enhancing and developing Insurance client relationships in the region. You will work closely with senior team members to identify new business opportunities and drive commercial impact.ResponsibilitiesKey responsibilities...

  • Automotive Technical Support Specialist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape Greater China Full time

    We are seeking an Automotive Technical Support Specialist to join our team at Inchcape Greater China. As a key member of our customer care team, you will be responsible for providing technical knowledge and support to our customers on various vehicle-related issues.The ideal candidate will have a strong understanding of automotive technology and a passion...

  • Enterprise Sales Solutions Expert

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    About the JobWe're looking for a seasoned sales professional to lead our Enterprise Sales Solutions efforts in Greater China. As an Enterprise Account Director, you'll utilize your expertise in SaaS solutions, CRM platforms, or software platform solutions to drive business growth and customer satisfaction.Key Qualifications5+ years of experience in...

  • Audit Manager in Greater Bay Area

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China ACCA Careers Full time

    KPMG is a global network of independent professional services firms providing audit, tax and advisory services. We operate in 142 countries and territories, and have more than 270,000 people working in member firms around the world. KPMG China has offices located in 31 cities across China, with around 14,000 partners and staff.About Our ServicesWe deliver...

  • Commercial Banking Specialist, Client Growth

    24 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full time

    About This Role:This Commercial Banking Specialist position offers a unique opportunity to join a rapidly growing bank in the Greater China region. As a key member of our team, you will be responsible for driving client growth and expanding our presence in the market.Key Responsibilities:Actively pursuing potential corporate clients across various...

  • E-Commerce Solutions Lead

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    About the RoleWe are seeking a skilled E-Commerce Solutions Lead to join our team in Greater China. As a key member of our sales team, you will be responsible for building and managing key relationships with clients, driving revenue growth, and delivering exceptional customer service.

  • Sales Solutions Manager, Global Markets

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Sales Solutions Team OverviewThe Sales Solutions team at LinkedIn is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. As an Enterprise Account Director, you will play a critical role in driving revenue growth in the Greater...

  • Digital Marketing Solutions Lead

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    Job OverviewWe are seeking a Client Solutions Manager to join our Greater China team. In this role, you will be responsible for building and managing key relationships with clients, serving as a platform and product expert, and leading media planning and measurement for our diversified advertiser portfolio.Main ResponsibilitiesIn partnership with a Client...

  • Customer Care Representative

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape Greater China Full time

    At Inchcape Greater China, we are seeking a highly skilled Customer Care Representative to join our team. This role is responsible for making outbound calls to service reminders and inviting customers back for regular maintenance.The ideal candidate will have a passion for technology and automotive, with the ability to build trust with customers as a...

  • Mobility Service Advisor

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape Greater China Full time

    In this exciting role, you will be working as a Mobility Service Advisor at Inchcape Greater China. Your main responsibility will be to handle customers' enquiries from telephone or other channels on vehicle servicing or related issues.The successful candidate will have excellent communication skills, with the ability to build rapport with customers and...