Premium Hospitality Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

Job Description

  • Compiling daily reports on upcoming arrivals and in-house special attention guests to inform relevant management of their needs.
  • Collaborating with colleagues across departments to provide personalized services, such as arranging welcome/turndown amenities based on guest preferences.
  • Maintaining accurate records of guest information, including profiles, stay periods, payment methods, and rates applied.

Requirements and Qualifications

  • A minimum of 2 years' experience within luxury hospitality, ideally in a guest-facing role or food and beverage.
  • Proficiency in Microsoft Excel and other Microsoft Office programs.
  • Excellent communication and interpersonal skills, with a keen eye for detail and ability to multitask under pressure.
  • Fluent spoken Cantonese, Mandarin, and English is essential, with another language being an advantage.


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