Audiology Care Specialist
7 days ago
At WS Audiology, we are dedicated to enhancing the quality of life for individuals through innovative hearing solutions. As a leader in the hearing aid sector, we are focused on expanding our reach in an underserved market, driving our transformation to connect with more individuals effectively.
Your Responsibilities
Administrative and Customer Service Duties for Assigned Clinics:
Provide timely responses to inquiries regarding products and services through various communication channels, including details on availability, pricing, delivery, and payment methods.Manage appointment scheduling, assist with marketing initiatives, compile reports, process sales invoices, and monitor inventory levels to ensure smooth clinic operations.Take on additional responsibilities or projects as directed by the Line Manager to support the assigned clinics.
Roles Related to Clinical Audiology
Complete all required training and successfully pass assessments within the designated timeframe to qualify as a Hearing Care Specialist.Support the clinical audiologist/audiometrician in achieving sales objectives by conducting hearing assessments, fittings, follow-ups, repairs, and consultations.Deliver professional audiology services to clients and assist various departments such as marketing, customer service, and technical support as needed.Your Qualifications
Experience
A minimum of 1 year of relevant work experience is preferred, although recent graduates are encouraged to apply.Strong interpersonal skills, a collaborative spirit, and a commitment to service excellence.Proficient in English and Cantonese, with strong speaking, listening, and writing abilities; adept in using office software and computer applications.
Personal Attributes
Integrity, self-assurance, adaptability, and a willingness to learn.Familiarity with financial transactions, cash management, accounting principles, and voucher processing.-
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