Facilities Management Lead
3 weeks ago
We are seeking a highly skilled and experienced Floor Supervisor to join our team at Shangri-La. This is an excellent opportunity for individuals who have a strong background in Housekeeping and leadership skills.
About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of the Housekeeping Department, ensuring that high standards of cleanliness and customer service are maintained.
Key responsibilities include:
- Supervising a team of Housekeeping staff and providing guidance on tasks and procedures.
- Maintaining a clean and safe working environment, adhering to health and safety regulations.
- Ensuring that all guests' rooms are cleaned and prepared to a high standard.
- Responding to guest complaints and resolving issues promptly.
In addition to your experience and skills, we require you to have a strong ability to lead and motivate your team, with a focus on quality and customer satisfaction.
RequirementsTo be considered for this role, you must have:
- A minimum of 3 years' experience in a Housekeeping management position, preferably in the hotel industry.
- An excellent command of spoken and written English and Cantonese; proficiency in spoken Mandarin is desired.
- Strong leadership and interpersonal skills, with the ability to motivate and guide your team.
- A quality-driven approach, with a focus on customer satisfaction and business results.
- High motivation and ambition, with a desire to achieve excellence in your work.
We offer a competitive salary package, including a base salary of HK$40,000 - HK$60,000 per month, depending on experience, as well as opportunities for career advancement and professional growth.
Shangri-La is an equal opportunities employer and welcomes applications from all qualified candidates.
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