Digital Service Delivery Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
About the Role
Are you looking for a challenging opportunity to advance your career in consumer banking operations?
We are seeking an Associate, Consumer Banking Operations to join our team at DBS Bank (Hong Kong) Limited. As a key member of our operations team, you will be responsible for managing end-to-end delivery of product enhancements, new product development, or system projects.

Key Responsibilities
  • Assist the team head in managing project timelines, milestones, and deliverables.
  • Act as the primary liaison between stakeholders, identifying and prioritizing critical project tasks.
  • Collaborate with internal stakeholders in requirement gathering and testing activities.
  • Manage a small team of testers and provide production support.
  • Prepare fortnightly project updates and status reports for management.

Principal Accountabilities
  • Provide analytical recommendations on business solutions and collaborate with technology to develop platform features.
  • Coordinate with various parties to provide end-to-end solutions for product/system rollouts.
  • Lead system development/enhancement testing using Agile software methodology.
  • Review user acceptance testing results and conduct regression testing.
  • Produce accurate project/test reports and presentations to update management on project milestones and status.

Estimated Salary: HKD 550,000 - HKD 650,000 per annum, depending on experience and qualifications.

About Us
DBS Bank (Hong Kong) Limited is a leading bank in Asia, offering a full spectrum of products and services to help our customers achieve their financial goals.

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