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Executive Assistant
2 weeks ago
We are seeking a highly motivated and skilled Executive Assistant - Traditional Chinese to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to clients in the Hong Kong market. Your duties will include:
Responsibilities:
- Providing excellent customer support to clients in the Hong Kong market.
- Resolving customer complaints efficiently to ensure high levels of customer satisfaction.
- Translating documents and communications as required.
- Collaborating with colleagues to improve processes and enhance the customer experience.
Requirements:
To excel in this role, you will need to possess the following skills and qualifications:
- Proficiency in reading traditional Chinese, Cantonese, and basic English communication.
- Experience in customer service or related fields is preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills.