Hospitality Supervisor
6 days ago
As a Guest Services Supervisor at The Langham, Hong Kong, you will be responsible for overseeing front desk operations and ensuring that guests have a memorable experience.
Key responsibilities include:
- Managing front desk staff and maximizing revenue growth
- Greeting VIP guests and delivering exceptional guest experiences
- Handling guest feedback and concerns with tact and professionalism
- Promoting hotel facilities and services to increase brand awareness
- Providing on-the-job training to develop colleague skills
Requirements for this role include:
- Minimum 3 years of experience in the hotel industry, with at least 1 year in a supervisory position
- Diploma or higher in hospitality management or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Fluency in English and Chinese, with additional languages an advantage
We offer a competitive salary and benefits package to our employees. Apply now to take your career to the next level
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