Hospitality Supervisor

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

As a Guest Services Supervisor at The Langham, Hong Kong, you will be responsible for overseeing front desk operations and ensuring that guests have a memorable experience.

Key responsibilities include:

  • Managing front desk staff and maximizing revenue growth
  • Greeting VIP guests and delivering exceptional guest experiences
  • Handling guest feedback and concerns with tact and professionalism
  • Promoting hotel facilities and services to increase brand awareness
  • Providing on-the-job training to develop colleague skills

Requirements for this role include:

  • Minimum 3 years of experience in the hotel industry, with at least 1 year in a supervisory position
  • Diploma or higher in hospitality management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Fluency in English and Chinese, with additional languages an advantage

We offer a competitive salary and benefits package to our employees. Apply now to take your career to the next level



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