Senior Banking Operations Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

Dah Sing Bank is currently seeking an experienced Senior Banking Operations Manager to lead our retail branch office in providing exceptional banking services to business and individual customers.

About the Role

As a Senior Banking Operations Manager, you will be responsible for implementing business goals set by senior management and driving a sales team to meet business objectives. You will also develop and cultivate existing and new customer relationships in accordance with branch target segments.

The ideal candidate will have a degree holder with minimum 8 years of solid experience in branch banking, professional licensing qualifications per local regulatory bodies requirement, excellent people management and communication skills, innovative problem solving skill, and good command of both written and spoken English and Chinese.

Responsibilities:
  • Implement business goals set by senior management and drive a sales team to meet business objectives
  • Develop and cultivate existing and new customer relationships in accordance with branch target segments
  • Advise District Manager on current market movements and ensure all transactions are in compliance with the bank's credit control standards and operations procedures
  • Maintain prescribed security controls to protect facilities and avoid unnecessary risk or exposure
  • Communicate and achieve the Bank's service goals and standards, ensuring they are fully communicated to and understood by all branch staff
  • Monitor and manage ongoing career development for branch staff to achieve best productivity
  • Manage operational risk including its identification, assessment, mitigation and controls, loss identification and reporting by observing relevant policies and guidelines issued by the Bank
Requirements:
  • Degree holder with minimum 8 years of solid experience in branch banking
  • Professional licensing qualifications per local regulatory bodies requirement
  • Excellent people management and communication skills
  • Innovative problem solving skill
  • Good command of both written and spoken English and Chinese

Estimated Salary Range: HKD 60,000 - HKD 100,000 per annum, depending on experience



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