Senior Operations Manager
1 month ago
Taking on the role of Senior Operations Manager at DBS Bank (Hong Kong) Limited, you will oversee various aspects of banking operations, ensuring seamless execution and driving process improvements. This dynamic position demands exceptional leadership skills, operational expertise, and a deep understanding of outsourcing service provider requirements.
About the Role
You will be responsible for managing end-to-end OSP processes, focusing on efficiency, effectiveness, and risk management. Your key objectives include:
- Developing and implementing strategic plans to enhance operational efficiency and minimize risks.
- Maintaining strong relationships with internal departments, outsourcing service providers, and regional teams.
- Leading a team of professionals to achieve section goals, completing assignments on time, and adhering to regulatory requirements.
Requirements
To succeed in this role, you must possess:
- A university degree or higher.
- At least 7 years of experience in banking operations, including 3 years in outsourcing service provider roles.
- Excellent leadership and management capabilities.
- Strong analytical skills, creative thinking, and risk management abilities.
- Sound interpersonal and communication skills, as well as good problem-solving skills and negotiation techniques.
What We Offer
In return for your expertise and dedication, we offer a competitive salary and benefits package, along with the opportunity to grow professionally in a dynamic environment that values your achievements.
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