Retail Operations Director

5 days ago


Hong Kong Island, Hong Kong SAR China Lululemon Athletica Full time
About Us

We are lululemon Athletica, a performance apparel company that creates transformational products and experiences to support people in moving, growing, connecting, and being well.

Our retail operations team is the driving force behind business efficiencies, solutions, and priorities. We provide best-in-class support to our retail stores, serving as a liaison between the Store Support Centre and stores to implement key organizational programs, priorities, and objectives.

A day in the life of our retail operations manager involves providing coaching, feedback, and support to functional leads, retail partners, and the country manager. They must think 1-2 years ahead about how efficiencies within the business can be increased while working on the foundations in the moment to get there.

Responsibilities
  • Accountable for developing strategies that directly impact day-to-day retail store operations by identifying trends across locations and collaborating with SSC teams to create solutions and optimize processes.
  • Responsible for managing multiple business priorities and workstreams while providing oversight, guidance, and empowerment to team members.
  • Identifies opportunities to improve existing processes, practices, and technologies to better serve retail stores.


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