Service Support Director

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Automated Systems (H.K.) Limited Full time

Primary Responsibilities:

Key Tasks:
  • Employ cutting-edge IT service delivery strategies as a seasoned Service Delivery Manager.
  • Optimize account management to consistently meet or exceed client expectations.
  • Evaluate and refine network infrastructure performance continuously.
  • Apply proven project management techniques to execute IT projects efficiently.
  • Advance IT infrastructure management by leveraging expertise in data center and SAN operations.
  • Bolster vendor relationships through strategic negotiations and contract management.
  • Regularly assess and enhance data center operations to ensure optimal performance.
  • Supply top-notch helpdesk support to colleagues across the organization.
Professional Growth Opportunities:
  • A typical 5-day workweek with ample annual leave time.
  • Unlock global business perspectives and forge a fulfilling career path.
  • Ongoing education and training programs tailored to individual needs.


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