Technical Consulting Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time

Job Purpose:

The Technical Consulting Manager role is a people manager position that leads a team of pre-sales and solution architects. This individual is responsible for country MGP targets and works closely with the country manager and solutions director to strategize solutions business, including hardware, software, and services.

This role involves planning, coordinating, and supervising all pre-sales activities supporting all business units. The Technical Consulting Manager will apply strong proven communication skills, problem-solving skills, and knowledge of best industry practices to guide the team on solutions initiatives and solutions events.

The Technical Consulting Manager will ensure that a career path is defined for solutions technical team development. This includes recruiting, leading, and developing the team of pre-sales and solution architects to provide ongoing coaching and mentoring to maximize their performance.

Responsibilities:

  • Ensure complete responsibility and accountability for solution initiatives.
  • Attain approval, track, update, and report to management related to solution initiatives.
  • Define roles and responsibilities throughout the entire team member to support the business units.
  • Prepare a resource plan and allocate resources for pre-sales support.
  • Perform as a channel for internal communication to management.
  • Head responsibility for complete team performance.
  • Build solid relationships with suppliers and partners.
  • Develop and manage direct relations with main stakeholders and subject matter experts involving internal, suppliers, and partner ecosystems.
  • Measure the team individual performance with SMART goals and priorities.
  • Analyze data and interpret data focused on enhancing service delivery capabilities to support the solution initiatives.
  • Identify and interpret customer requirements mainly for solution and services.
  • Responsible for driving solutions business pipeline, Quarterly Business Reviews, Forecast Planning, and Services Cadence.
  • Responsible to access new supplier onboarding requirements and respond to supplier Distributor RFPs for solutions and services.
  • Responsible to provide services budget for revenue and MGP targets by working with the respective Business units to identify core and growth services.

Knowledge, Skills, and Experience:

  • Minimum level of education required: Bachelor's Degree.
  • Previous working experience with a technology principle vendor is a must.
  • Expertise in one of the key technology domains.
  • Minimum 3 years of people management experience leading a team of at least 10 people.
  • Experience in P&L forecast, budgeting, and producing the required management reports.

Key Skills:

  • Business Units.
  • People Management.
  • Planning Ability.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We're an Equal Opportunity Employer: At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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