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Technical Consultant

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time
Job Purpose:

We are seeking a skilled Technical Consultant to join our team at TD SYNNEX. As a key member of our Presales team, you will be responsible for providing technical support to our sales team and delivering tailored demonstrations to customers and prospects.

Key Responsibilities:
  • Collaborate with account and product managers to qualify opportunities through technical support and product demonstrations.
  • Deliver in-depth product demonstrations and training to customers and partners.
  • Contribute to the development of technical RFP/RFI responses.
  • Coordinate and manage technical validation events (POCs) and POC assets.
  • Participate in conferences, exhibitions, and other events as required.
  • Recommend and influence market content.
  • Perform other related duties as assigned.
Requirements:
  • Strong technical knowledge of vendor products and general networking technologies, including TCP/IP, DNS, and experience with switches, routers, and firewalls.
  • Good network and security knowledge.
  • Excellent interpersonal and presentation skills, with the ability to articulate complex technology simply.
  • Ability to troubleshoot and solve technical problems.
  • Self-motivated and flexible.
  • Ability to effectively multi-task and handle a high volume of requests.
  • Able to execute instructions and request clarification when needed.
  • Able to exhibit sensitivity to the needs, concerns, and feelings of others.
  • Able to interact effectively with all levels of management.
What We Offer:
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: We value every voice and celebrate our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of Our Global Organization: Network with other new colleagues within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.