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Collection Team Lead

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

The International Executive Service Corps is seeking a highly skilled professional to lead our Collection Team in achieving exceptional results.

Core Responsibilities:

  • Design and execute comprehensive collection strategies to meet business objectives.
  • Build a high-performing Collection Team through effective leadership and mentorship.
  • Optimize collection workflow and logistics to drive efficiency and productivity.
  • Assess debt collection agency performance and develop recommendations for improvement.
  • Identify opportunities for process enhancements and resource optimization.
  • Provide subject matter expertise on IVA/Inter-Bank Debt Relief Plan/Bankruptcy matters.

Essential Qualifications:

  • Postgraduate degree in a relevant field, preferably with at least 7 years of experience in collection practices or 10+ years with 7+ years in a managerial role.
  • Proven ability to design and implement successful collection strategies.
  • Exceptional leadership, analytical, and negotiation skills.
  • Able to work effectively in a dynamic, fast-paced environment.
  • Familiarity with regulatory requirements and litigation processes.
  • Proficient in written and spoken English and Chinese.