Lead Collection Manager for Credit Services
1 week ago
A career with Hang Seng Bank Limited offers a unique opportunity to be part of a dynamic organization that is committed to delivering exceptional service excellence. Our people are our most important asset, and we strive to continually enhance our performance for customers by providing best-in-class products and services.
Job Overview:
- We are currently seeking a high-caliber professional to join our department as Lead Collection Manager for Credit Services. This role will play a vital part in ensuring the smooth delivery of credit collection services.
Key Responsibilities:
- Develop and implement strategies to optimize credit collection processes, ensuring efficient and effective customer service delivery.
- Provide prompt responses and recommendations on credit policies to adapt to the fast-changing market landscape.
- Collaborate with external legal firms to take legal proceedings against debtors and represent the bank at court hearings.
- Manage debt collections agencies (Third Party engagement) and formulate guidelines for their adherence to Group, HASE, and regulatory guidelines.
- Propose and implement quality enhancement initiatives in response to review findings, customer feedback, and business needs.
Requirements:
- University degree in a related discipline or other relevant qualifications.
- Minimum 5 years' managerial experience in credit risk or complaint handling and project management, in relation to retail banking products.
- Good understanding of portfolio management techniques, including analytics.
- Strong interpersonal/leadership skills, with proficiency in both English and Chinese, and fluency in Putonghua an advantage.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Why Join Us:
Hang Seng Bank Limited is committed to attracting and retaining top talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages. If you are a motivated and results-driven individual looking for a challenging role that offers opportunities for growth and development, please visit our Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
-
Supervisor Credit and Collections
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeKey ResponsibilitiesWe are seeking a highly motivated and experienced Senior Supervisor Credit Control to join our team. In this role, you will be responsible for leading a team of field staff and managing a large portfolio of small credit customers.Your key responsibilities will include:Leading field staff and managing a large portfolio of small credit...
-
Financial Services Collections Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full timeJob Overview:Our client, a leading financial services group in Asia, is seeking a skilled Financial Services Collections Manager to lead debt recovery efforts, ensuring compliance with policies and regulations while managing overdue accounts.Key Responsibilities:Manage a portfolio of overdue accounts, implementing effective strategies to recover...
-
Collections Manager, Bank, 60k
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from PeopleSearch PeopleSearch/Financial Services Recruiter/Finance & Accounting/Audit/ Strategy/Business Management My client is a leading financial services group with a strong presence in Asia, offering a diverse range of leasing, financing, and investment...
-
Credit Services Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full timeAbout the PositionThe Customer Accounts Representative III role is a senior-level position that requires 4+ years of working experience. As a representative, you will be responsible for performing various tasks, including order releases, new account set ups, and credit investigations.You will work closely with the Customer Service Team and the corporate...
-
Collections Manager Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeSenior Manager, Collections Information (M+ Museum)About M+M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. As one of the leading museums of modern and contemporary visual culture in the world, we reflect our unique...
-
Credit Risk Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeJob DescriptionWe are seeking a highly skilled Financial Supervisor Credit Control to join our team. In this role, you will be responsible for implementing credit policy, processes, and internal controls to ensure governance over the credit control/collections function.Your key responsibilities will include:Supporting superior in managing day-to-day...
-
Officer, finance and affiliates management
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AEON Credit Service Full timeOfficer, Finance and Affiliates Management (Ref: 202526-03)Direct message the job poster from AEON Credit Service (Asia) Co., Ltd. Talent Acquisition | HR Department | AEON Credit Service (Asia) | Listed Company Company Overview: AEON Credit Service (Asia) Co., Ltd was established in 1990 and listed on the Main Board of Hong Kong Stock Exchange since 1995...
-
Credit Management Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full timeCompany Overview:Our client, a prominent financial services group in Asia, offers diverse leasing, financing, and investment solutions. They are committed to delivering exceptional customer service and are seeking a skilled Debt Recovery Specialist to join their team.Job Description:The successful candidate will be responsible for leading debt recovery...
-
Senior Manager, Collection Governance
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full timeSenior Manager, Collection Governance & StrategyTo ensure that the Hong Kong Collections Department is managed efficiently & effectively, to enable it to meet business objectives, add value to the strategic direction, planning & performance of the Retail & Wealth Banking. To implement a sustainable Regional Collection & Recovery cooperation & governance to...
-
Credit Services Business Development Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Experian Health Full timeCredit Services Business Development ManagerExperian is the world's leading global information services company, empowering consumers and our clients to manage their data with confidence. We are seeking a highly motivated and experienced Credit Services Business Development Manager to drive revenue growth and expand our footprint in Credit Services business...
-
Financial Supervisor Credit Control
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeJob SummaryThe Senior Supervisor Credit Control plays a critical role in ensuring the effective management of credit risk within our organization. You will be responsible for implementing and maintaining a robust credit control process that ensures timely collections and minimizes bad debt.In this role, you will:Implement credit policy, processes, and...
-
Financial Services Credit Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeCompany OverviewCiti is a leading global bank with over 200 years of experience. We provide a broad range of financial services and products to clients across the world.SalaryThis role offers a competitive salary and benefits package, reflecting our commitment to supporting our employees' career development and well-being.Job DescriptionWe are seeking an...
-
Leasing and Collections Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China PeopleSearch Full timeAbout the RoleIn this key position, you will be responsible for managing overdue accounts, resolving disputes, and collaborating with internal and external stakeholders to drive business growth. Your strong analytical and problem-solving skills will enable you to stay informed about legal developments in Hong Kong and China and ensure compliance with...
-
Collections Information Systems Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time**Job Description**We are looking for a highly skilled Data Management Specialist for Cultural Heritage to lead our collections information systems team. The successful candidate will have extensive experience in managing museum collections, preferably using TMS, and excellent analytical and problem-solving skills.Your Key ResponsibilitiesDevelop and...
-
Credit Analyst
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gough Recruitment Full timeMain responsibilities:Assess credit risk, evaluate bond issuers and provide actionable recommendations to support portfolio management and investment strategies Perform in-depth credit research and analysis of company fundamentals, assessing financial health, creditworthiness, and risk profiles Analyze semiconductor-specific trends Create and maintain...
-
Senior officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AEON Credit Service Full timeSenior Officer / Officer, Accounts (Ref: 202425-42)Company Overview: AEON Credit Service (Asia) Co., Ltd was established in 1990 and listed on the Main Board of Hong Kong Stock Exchange since 1995 (stock code: 900). One of the major players in the credit card market in Hong Kong. We are a member of AEON Group, a Fortune Global 500 company. We offer:5-day...
-
Credit Portfolio Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full timeGravitas Recruitment Group (Global) Ltd is seeking a skilled Credit Risk Manager to join their team, reporting directly to the Head of Credit Risk. The ideal candidate will have strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.Responsibilities:Evaluate the inherent risks associated with credit...
-
Credit Risk Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Chiyu Banking Corporation Limited Full timeJob Responsibilities:Manage credit operationsCredit system enhancement tasks and projectsLead team in managing classified loans portfolioHandle and review Non-Performing Loans (NPL)Formulate and execute recovery strategiesPerform credit assessment of clientsImplement KPIs and best practices for the roleMonitor adverse news and market developmentsConduct...
-
Collections Information Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time**Job Description:**Company OverviewThe West Kowloon Cultural District Authority is a prime local and international destination for arts, culture and entertainment. Our vision is to make the West Kowloon Cultural District a world-class cultural hub that showcases the best of Asian and international art, design, architecture, and performance.We are seeking an...
-
Credit Analyst
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeThe Credit Analyst II is an intermediate-level position responsible for credit risk management function on retail unsecured lending business, including conducting credit policy formation and reviews, portfolio monitoring and/or risk mitigation actions. The overall objective of this role is to manage Citi's credit risk strategy and management in retail...