Customer Service Representative

6 days ago


sheung wan, Hong Kong SAR China JPC TEXSON LTD Full time

Company Overview

JPC Texson Ltd is a reputable Hong Kong-based company with over 40 years of history in the shipping industry.

We are a leading container feeder, forwarder, and logistics service provider seeking an experienced Customer Service professional to join our team.

The Job

  • Responsible for handling customer inquiries, bookings, pricing quotations, and follow-ups on routing orders.
  • Build and enhance relationships with existing customers and potential new clients.
  • Able to coordinate with clients and factory while providing internal support to the sales team.

Required Skills and Qualifications

  • Degree or higher diploma in Logistics Management & Transportation or equivalent background.
  • 1-2 years of related experience in customer service/sales support/operations in a shipping company.
  • Proficient in written and spoken English; Chinese and Mandarin preferred.
  • Good computer knowledge in MS Office.
  • Strong communicator and presenter, self-motivated, team player, outgoing, and aggressive.

Benefits

  • Mon to Fri 9am-6pm, 5 days work.
  • Annual leave: 12 days.
  • Birthday leave.
  • Medical insurance.
  • Work-life balance.


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