Customer Support Specialist

7 days ago


sheung wan, Hong Kong SAR China JPC TEXSON LTD Full time
Job Description
We are seeking a highly motivated and organized individual to fill the position of Customer Support Specialist - Shipping Industry. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Company Overview
JPC TEXSON LTD is a reputable shipping company with a rich history of over 40 years. Our company provides a wide range of services, including container feeder, forwarder & logistics service provision.

Key Responsibilities
  • Provide customer support and resolve any issues that may arise
  • Coordinate with clients and factory to ensure smooth operations
  • Support the sales team in meeting their targets

Requirements
  • Degree/Higher Diploma in Logistics Management & Transportation or equivalent background
  • 1-2 years of related experience in customer service/sales support/operations in a shipping company
  • Proficient in written and spoken English; Chinese and Mandarin is preferred
  • Good computer knowledge in MS Office
  • Strong communicator and presenter, self-motivated, team player, outgoing and aggressive

Benefits
  • Mon to Fri 9am-6pm; 5 days work
  • Annual leave: 12 days
  • Birthday leave
  • Medical insurance
  • Work-life balance


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