Hotel Reservation Agent

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Your RoleWe are seeking a highly motivated individual with a Higher Diploma or above in Tourism/Hotel Management or related disciplines to join our team as a Reservation Services Coordinator. Responsibilities and RequirementsMinimum 3 years relevant work experience in the Hotel industry, preferably with supervisory level experienceIndependent and...

Career Opportunities: F&B Reservations Supervisor (171519) Requisition ID: 171519 - Posted: Hong Kong SAR - Island Shangri-La, Hong Kong - Food & Beverage - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

About the JobThis role is part of our team focused on improving commercial performance in Food & Beverage (F&B) operations.Key ResponsibilitiesConduct a comprehensive review of SevenRooms usage across all properties.Develop a plan to enhance SevenRooms adoption and optimise its usage.Create resources to educate properties about best practices and common...

About the RoleThis position involves collaboration with multiple teams to improve commercial performance in F&B operations.Key ResponsibilitiesAudit and analyse SevenRooms usage across properties to identify areas for improvement.Develop a customised strategy for enhancing SevenRooms adoption and optimising its use.Identify best practices and common pitfalls...

Impact of this role To enhance the overall experience for our guests, various projects are in motion. The Assistant Manager, Business Analyst will play a key role in leading and managing various projects while collaborating with different teams. Most of the projects are CRM technologies related, hence a sound experience and knowledge on technology, CRM...

About the RoleThe F&B Commercial Excellence Manager will work collaboratively with operations, marketing, revenue management, IT, and finance to enhance operational effectiveness and efficiency. This role can be based in London or Hong Kong.Key ResponsibilitiesConduct a comprehensive SevenRooms utilisation audit by property and outlet, tracking key metrics...

Human Resources Manager at The Ritz-Carlton, Hong KongOur Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

The F&B Commercial Excellence Manager will collaborate operations, marketing, revenue management, IT and finance to improve operational effectiveness and efficiency as viewed through Colleague, Customer and Profitability lenses. Role can be London or Hong Kong based. SevenRooms Conduct a Group-wide baseline SevenRooms utilisation audit by property and...

The Impact of this Role The job position will be involved with global transformation projects with cross-functional teams to ensure the success of the project delivery end to end using agile and relevant frameworks like Scrum. Working closely with IT project managers, technical teams, and business teams in corporate and hotels to: Apply agile framework and...

About the RoleThis key position reports directly to the Director of Sales and is accountable for developing and achieving room night and revenue production goals set for Luxury Agents, Leisure Wholesale and Group Leisure segments.The ideal candidate will possess strong sales and negotiation skills, excellent communication abilities, and a deep understanding...

About The Peninsula Hong KongThe Peninsula Hotels is a legendary hotel group known for its grandeur and nostalgia. With a rich history dating back to 1928, our hotels blend tradition with modern technology and convenience.As a member of our team, you will experience a harmonious professional environment where attractive remuneration, recognition, and...

Requisition ID 171155 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by...

The Peninsula Hong Kong is a world-class hotel located in the heart of Tsim Sha Tsui district, offering stunning harbour views and luxurious amenities.We are seeking a dedicated and passionate Spa Service Representative to join our team, providing exceptional guest experiences and promoting spa services and products.Key Responsibilities:Schedule guest...

Career Opportunities: Horizon Club Host (171160) Requisition ID 171160 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong...

About UsWe are a luxury hotel group renowned for our distinctive Asian hospitality, operating five Shangri-La properties in Hong Kong. Our team is dedicated to providing exceptional service to our guests, and we take pride in being an employer with industry-leading colleague engagement. Job DescriptionOversee the booking process for restaurants, ensuring...

Courtyard by Marriott Hong Kong is seeking a talented Customer Service Representative to join our team. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests.About the Role:Respond to guest inquiries and resolve issues in a timely and professional manner.Provide information to guests about hotel...

We are looking for a skilled Telephone Operator Assistant to join our Courtyard by Marriott Hong Kong team. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests.About the Role:Provide information to guests about hotel amenities and local areas of interest through phone and email...