Employee Experience Consultant

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
About This Opportunity

HSBC is seeking a talented HR Advisory Manager to join our team. As an HR Advisory Manager, you will be responsible for providing expert guidance on HR policies and procedures, leading enquiry management, and driving process improvements. If you have a passion for delivering exceptional service and a talent for problem-solving, this could be the ideal opportunity for you.

Responsibilities:
  • Expert Guidance: Provide guidance to people managers and employees on various HR policies and procedures.
  • Enquiry Management: Coordinate support for enquiries that touch multiple areas of HR, ensuring timely and effective resolution.
  • Data Analysis: Analyse data from case and knowledge management tools to identify trends in questions and challenges colleagues face.
  • Process Improvement: Identify opportunities to enhance HR services and products, leveraging data insights to inform decision-making.


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